Will not match movies anymore

Plex Media Server Metadata & Adding Files
1

Server Version#: using mycloud 1.18.6.2350
Player Version#: Version 4.26.1

Suddenly after i updated 2 days agi, i can not match new movies i am putting into my server, not even when i try to do it manually, have tried to update all metadata??

Im naming like this “Amadeus (1984) - (tt0086879)”

2

could you expand on the naming folder structure your using…

example…

movies
    Amadeus (1984)
         Amadeus (1984) - (tt0086879).mkv
         Amadeus (1984) - (tt0086879).jpg
   Next Movie (1999)
        Next Movie (1999).mp4
        Next Movie (1999).eng.srt
3

image
image1217×861 95.5 KB

It is Mp4 and mkv files. I do not have any images or subtitles(burned in).

4

and your movie library has what folder listed?

also what is the scanner and agent your using…

5

What are you meaning with Movie libary??

Im using these 3

image
image959×522 185 KB

image
image959×522 106 KB

6

Same problem here with plex 1.18.8.2468 on my Synology…

7

Preparation:

  • make absolutely shure, that your server has accurate date and time (no joke). If necessary, enable the ntp daemon. (might be named differently in your NAS - try ‘time sync’ or ‘set time automatically’ or similarly named menu items)

Judging by the amount of CAPITALIZED movie titles in your screenshot, I’d say your agent configuration gives too much importance to embedded meta data.

Do this:
Go to

  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie
  • Settings - Server - Agents - Movies - TheMovieDatabase

Afterwards, perform the Plex Dance with one of the problematic movies.
See what comes out of this.

8

OK, I found the problem… It was a problem with my internal DNS server… I found this my verifying if my ntp config was OK. Thanks for help @OttoKerner !

1 Like
9

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