Unable to load channel mappings error under Live TV & DVR channels link

Hi @sa2000 and all,
All we need now is a proper EPG supplied by someone other then Grapefruit… Sorry, Gracenote that actually shows all the channels and not missing ones, and also when the channel is the, it’s always the wrong into, especially when a channel has stopped broadcasting, the EPG shows that the channel is still active.
Onconnect has got to be the worst thing since the dawn of DTT, if someone could point me in the direction of a way to host my own EPG, is drop the Plex supplied one straightaway.

We as Plex pass members pay either monthly, yearly or have the lifetime pass and to me, are being let down by Plex because of what they chose as a EPG supplier when rushing the live TV part of PMS out.

Dave

Same problem here still. Please fix this issue.
I’m not able to retune channels because of this issue.
Thanks

Mine also won’t load channel mappings or update the guide. My quad tuner card works fine with the app the came with it.

At end of June we changed our EPG provider and there was a new release of Plex Media Server 1.16.1 to support that change. The minimum version of Plex Media Server for Live TV and DVR is 1.16.1 - older versions would not be able to use the new guide

See release notice

I am going to close this topic as it related to our old EPG process. Any issues then are not relevant to current releases

Please raise new forum topics if you have an issue

After upgrading, please check the DVR and see if the right lineup got picked up. You may need to delete and recreate the DVR after the upgrade to select the right lineup for your region