Unable to locate media on Synology NAS

Please differentiate here for me.

“No Soup for you” is a server access problem.

Being able to browse (in plex) to a share , e.g . /volume1/movies, but not see the contents is a permissions problem.

If you can access the server and, when you attempt to add media, it can’t see any of the files in your media shares, please read here:

If it’s server access, please let me know.