WORKAROUND FOUND: Unable to retrieve metadata for a particular show (Star Trek: Short Treks)

Well, for what it’s worth, I just did a test to see if it would auto-match in my TV library. It did not. Performing manual match does return the correct show, but with a score of only 66; that’s likely below the confidence threshold with which an automatic match is allowed. But, after forcing the match, it does download the correct metadata.

Why the algorithm is scoring a seeming (near-) perfect match so low, I can’t say. But, given this, it’s likely that users performing manual matches will increase the score, over time.