Unable to update PMS on Synology DS1515

Plex Media Server NAS & Devices
1

I have been running PMS on my Synology DS1515 for a few years with no problems at all. However I have hit an issue with the last two releases of PMS (PlexMediaServer-1.15.0.659-9311f93fd-armv7hf.spk and PlexMediaServer-1.15.1.710-ece95b3a1-armv7hf.spk).

When I log in to the PMS console there is an alert that a server update is available. I click “Download Now” and am taken directly to the relevant file. I then attempt a manual package install in the Synology web console (Package Center → Manual Install) and get the following error:

This package is not supported on the platform of DiskStation or is incompatible with the current DSM version

As far as I can tell, PMS is still supported on the DS1515, and I’m running the latest DSM version (DSM 6.2.1-23824 Update 6).

The only difference I can see with the PMS packages which are exhibiting this issue is that they are “-armv7hf.spk" whereas all the previous versions were "-armv7.spk”.

Has anyone else seen the same behaviour?

3

Thanks for the update - I downloaded the package directly and was able to install it OK.

5

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