Unable to upgrade Plex

Plex Media Server Logs_2018-11-25_14-34-59.zip (3.2 MB)
Server Version#:1.13.8.5395
Player Version#:every player type

So for the last month or so my plex server will become unresponsive where I cant connect to it.
When I check the machine its installed on there are numerous “Plex Relay” and “Plex Transcoder” process stuck running. After killing those im able to restart the app and it will run fine for a few days

Im also unable to upgrade the server past version 1.13.8.5395. it just spins and says “go grab a cup of tea” but nothing happens. I can just hit refresh and the server is fine like it never even attempted to upgrade.
Ive tried to run the upgrade remotely and locally.

Im attaching the logs. Last upgrade attempt was at 2:30(ish)pm CST. I also had just rebooted it from one of those “unresponsive” episodes.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.