"Unable to upload subtitles" if the user is not the server owner

I have a Plex Home with some users, and only me (the server owner) is able to upload subtitles using the Plex Web UI. For all other users, it just returns a generic error (“unable to upload subtitles”).

Is this a known issue, or something I can do to fix it?

Server Version#: 1.15.5.994
Player Version#: Latest (tested using Plex/Web on the Plex.tv website)

1 Like

I’m able to reproduce. Investigating. Thanks for the report.

No problem, thanks for taking a look. Hope it’s fixed soon, I’d really love to have that feature working for the users I share the server with. :slight_smile:

Any update on this issue?

It’s been over two months without a response to this.

Can I get an update?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.