Unexpected Error, Visit Forums

Plex Media Server Desktops & Laptops
1

Server Version#:1.15.8.1163
Player Version#:2.34.0
Plex Media Server Logs_2019-06-04_10-13-50.zip (594.1 KB)

The problem started about two weeks ago, it only seems to happen when I add a new series to a library, if I add a new episode to a series that already exists it doesn’t happen. If I put the shows in “Other Videos” it let’s me watch it. Sometimes if you slightly change the way a series folder is named it will suddenly let you watch, and also it sometimes works after a reboot. I have no clue where to look to fix this problem so a point in the right direction would be really appreciated!

2

Your modem/router doesn’t allow private domain plex.direct (DNS rebinding protection)

Y2VyZWFsMQoxCmRpY3QKMApyMAo_ (13 live) GZIP 43ms 19453 bytes
Jun 04, 2019 10:12:51.390 [0x7f8c6cff9700] ERROR - getaddrinfo(10-0-0-27.abcdefghijklmnopqrstuvwxyz012345.plex.direct) failed: -5
Jun 04, 2019 10:12:51.391 [0x7f8c6cff9700] DEBUG - Network: 10-0-0-27.abcdefghijklmnopqrstuvwxyz012345.plex.direct failed to resolve to 10.0.0.27 but instead yielded ""
Jun 04, 2019 10:12:51.391 [0x7f8c6cff9700] DEBUG - PublicAddressManager: Obtaining public address and mapping port.

To get this to work, add the entry in the modem/router to permit/define the domain. It is only used on the LAN.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.