Server Version#: latest as of 22/11/2024 Player Version#:5.89.1 I own an LG C3 and am currently randomly getting an error when playing video. Randomly, playback freezes, the loading icon in the middle of the screen appears, it gets stuck for a while and I receive “An unexpected playback error occ…

Can you enable logging to server in the app on your TV then after it happens get the server logs.

Hello there, I have just completed your request and attached the file. Plex Media Server Logs_2024-12-10_14-11-30.zip (4.2 MB)

Any update on this? I am experiencing the exact same behaviour. Plex on my LG tv has basically become useless due to this issue.

Well yeah it is useless. Plex asked me upload logs which I’ve done, I’m still waiting for a reply.

I’m having a similar error with my LG TV Plex app. Some times it works, some times it just spins for a bit and then says “Playback Error: An unexpected playback problem occurred” while the same thing plays fine on a web app on my laptop. If additional logs would actually help move this forward, I…

I originally posted in November, I still haven’t received a satisfactory response. I did what was asked of me and provided logs, I still haven’t heard anything. Apparently Plex are fine with selling a product that doesn’t work, they also refused my request for a refund. They simply don’t care in …

It is the same issues I have posted here: [image] Plex not working anymore with latest LG WebOS Smart TVs Hello! Today I have updated my LG TV to the latest WebOs version. After that, Plex is not playing any video anymore. Even the ones that ran smoothly until yesterday…

I still have to try extensively, but it looks like the latest PMS update for DSM 7.2 fixed the issue.

Pardon my ignorance but what is DSM?

The operating system on Synology NAS devices.

Unexpected playback error

Plex Players

ElimGarak February 24, 2025, 3:05pm 8

It is the same issues I have posted here:

Still waiting, though.

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Unexpected playback error

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