I really like Plex. I’ve been a Plex Pass subscriber for two years and decided to sign up for a lifetime subscription. As soon as I did that two days ago, trailers stopped working (one of the main things I like about Plex Pass). When I attempt to play a trailer, I get the error, “There was a problem playing this item.” Everything else seems to work fine. Any ideas?
- Checked usual trailer settings in server settings - same error
- Restarted Plex server on Windows 7 Professional system - same error
- Installed and signed in on a different computer (Windows 10) - same error
