User profiles are seeing wrong Continue Watching and On Deck info

Plex Players Streaming Devices
1

Windows Server Version#: 4.18.1
FireTV Player Version#:7.25.2.14287

I just paid for Plex Pass to get the multi-user feature, but it’s not working correctly. I added a second user, but immediately noticed a problem. I opened my 1st user profile and all my continue watching and on deck info was correct. I then opened the newly created 2nd user and this user showed the exact same continue watching and on deck info as the 1st user. To temporarily fix this, I stopped the app and cleared the cache. I then opened Plex, but opened the 2nd user. It showed all the correct continue watching and on deck info for this profile, I now switched to the 1st profile, which now shows the continue watching ad on deck info from the 2nd user. After clearing the Plex cache, whichever profile I open first, that profiles’ data gets used for all profiles. I’ve deleted my Plex users and created new one’s, but this problem persists, Is this a known issue?

2

Didn’t test this recently, but I know for sure I had this same incorrect caching issue on the home screen a few month ago. This was on Apple tvOS Plex. Very annoying. Caused me to stop using multiple home user accounts completely. How hard can it be to invalidate a users home view upon user switching?

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