Users & Sharing, Restrictions and Collections

I recently discovered an issue for when you place restrictions on a user/share for a library with collections. There might be a way to work around this, and if there is, please let me know.

I set the restrictions so that the user cannot watch any “R” rated movies. I have several collections where all of the movies within it are rated “R” (i.e. "Rambo). When I go into the user’s profile, they don’t see the movies, but the collection itself is still visible. I feel that this shouldn’t work this way. Sometimes the collection poster itself is something that I don’t want people to see.

Is this working as designed? Should Plex be hiding the collections that are empty when the restrictions/allows cause the collection to be empty? Is there a setting that I missed and is causing these to be displayed. I’d really prefer if kids that access the server don’t see collection posters that I don’t want them to see.

The contents of a collection are not known until the collection is viewed. Have you given the collection itself a rating? I believe that rating will be honored, so if you restrict R content, the collection will not show up.

Okay, that works. Is there anyway Plex can set collections to automatically set their rating by the lowest rating available?

There is no universal scale for every known content rating system so determining what’s lower and what’s higher isn’t something we can currently do.

That being said, users should not be seeing any restricted content in the thumbnails - if that’s happening then it’s a bug somewhere.

It looks like everything is working correctly. I’m just going in now and adding content ratings to all of the collections. Since there is no universal scale (which I completely get), is there any way we can get Plex to provide the content ratings within the collection as a dropdown in the collection’s content rating field? It would be a whole lot quicker and easier to select from the list than to go and check each movie before manually typing it in.

Thanks again.

That’s a good idea, I’ll suggest it to the team.

@drzoidberg33 Thanks.

Though this works, I feel that somehow Plex should be able to “hide” a collection that has no content. I understand seeing empty collections for the Admin, but for any users or shares, it should automatically be hidden.

If the current method is the only way to make this happen, and there won’t be changes, I recommend that the information be included on the Collections and the Restricting the Shares pages.

Once again, thank you for your help.

I’ve made a note to review these. Thanks.

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