V4.11.0 Won't Run After Update

Formerly no problem running on my admittedly old Mac with OS 11.7.10. But after the latest update, it… crashes? No error message. Just a start and a stop.

PS: I should add that PlexAmp logs show no evidence of logging after the update. It just won’t run.

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Hmm, almost certainly related to the electron update :thinking: We’d need to see a crash report to be able to have any inkling of why it’s crashing, through.

Thanks for checking in, elan.

Hey dougc84, let’s focus on my problems in this thread, :slight_smile:

In the absence of a crash report popping up as they tend to on Mac OS X, how can I find one in this case? I’ll poke around.

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I’ve found the crash report. That wasn’t hard. I am including a fraction from the top. Please advise if you need more. btw you’re right.

Process: Plexamp Helper (Renderer) [1173]
Path: /Applications/Plexamp.app/Contents/Frameworks/Plexamp Helper (Renderer).app/Contents/MacOS/Plexamp Helper (Renderer)
Identifier: Plexamp Helper (Renderer)
Version: 4.11.0
Code Type: X86-64 (Native)
Parent Process: Plexamp [1167]
Responsible: Plexamp [1167]
User ID: 501

Date/Time: 2024-07-10 18:43:34.607 -0400
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: E70B9EFC-073A-0637-A941-88CDDAC75C87

Time Awake Since Boot: 640 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrRendererMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [1173]

Thread 0 Crashed:: CrRendererMain Dispatch queue: com.apple.main-thread
0 treble.node 0x000000010de5d444 NetworkRequestManager::setEventCallbacks(void ()(void, int, unsigned long, unsigned long), void ()(void, int, std::__1::map<std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator >, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator >, std::__1::less<std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > > > > const&, int, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, unsigned long, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&), void ()(void, int, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&), void*) + 4
1 treble.node 0x000000010dde4af8 AudioPlayerNode::networkSetRequestCallbacks(Nan::FunctionCallbackInfov8::Value const&) + 488
2 treble.node 0x000000010dde9275 Nan::imp::FunctionCallbackWrapper(v8::FunctionCallbackInfov8::Value const&) + 213
3 com.github.Electron.framework 0x00000001106a92c0 0x110673000 + 221888
4 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
5 com.github.Electron.framework 0x00000001107b87c7 0x110673000 + 1333191
6 com.github.Electron.framework 0x00000001106a7f0f 0x110673000 + 216847
7 com.github.Electron.framework 0x000000011082d84d 0x110673000 + 1812557
8 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
9 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
10 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
11 ??? 0x0000000170692516 0 + 6180906262
12 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
13 ??? 0x0000000170692516 0 + 6180906262
14 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
15 ??? 0x0000000170692516 0 + 6180906262
16 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
17 ??? 0x0000000170692516 0 + 6180906262
18 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
19 ??? 0x0000000170692516 0 + 6180906262
20 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
21 ??? 0x0000000170692516 0 + 6180906262
22 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
23 ??? 0x00000001706ae516 0 + 6181020950
24 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
25 ??? 0x00000001706ae516 0 + 6181020950
26 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
27 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
28 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
29 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
30 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
31 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
32 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
33 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
34 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
35 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
36 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
37 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
38 com.github.Electron.framework 0x00000001106a7364 0x110673000 + 213860
39 com.github.Electron.framework 0x00000001106a4f1c 0x110673000 + 204572
40 com.github.Electron.framework 0x00000001106a4c47 0x110673000 + 203847
41 com.github.Electron.framework 0x000000011213de91 v8::internal::Execution::Call(v8::internal::Isolate*, v8::internal::Handlev8::internal::Object, v8::internal::Handlev8::internal::Object, int, v8::internal::Handlev8::internal::Object) + 3921
42 com.github.Electron.framework 0x000000011213ea98 v8::internal::Execution::CallScript(v8::internal::Isolate
, v8::internal::Handlev8::internal::JSFunction, v8::internal::Handlev8::internal::Object, v8::internal::Handlev8::internal::Object) + 136
43 com.github.Electron.framework 0x000000011200ee99 v8::Script::Run(v8::Localv8::Context, v8::Localv8::Data) + 473
44 com.github.Electron.framework 0x0000000115e69377 node::AsyncResource::get_async_id() const + 36227863
45 com.github.Electron.framework 0x0000000115e69b61 node::AsyncResource::get_async_id() const + 36229889
46 com.github.Electron.framework 0x0000000116987462 node::AsyncResource::get_async_id() const + 47885314
47 com.github.Electron.framework 0x000000011699632e node::AsyncResource::get_async_id() const + 47946446
48 com.github.Electron.framework 0x00000001169963ea node::AsyncResource::get_async_id() const + 47946634
49 com.github.Electron.framework 0x000000011699b383 node::AsyncResource::get_async_id() const + 47967011
50 com.github.Electron.framework 0x000000011699b0d1 node::AsyncResource::get_async_id() const + 47966321
51 com.github.Electron.framework 0x000000011699df50 node::AsyncResource::get_async_id() const + 47978224
52 com.github.Electron.framework 0x0000000116ec5e1e node::AsyncResource::get_async_id() const + 53384638
53 com.github.Electron.framework 0x0000000116ec5c28 node::AsyncResource::get_async_id() const + 53384136
54 com.github.Electron.framework 0x0000000116ee0ce8 node::AsyncResource::get_async_id() const + 53494920
55 com.github.Electron.framework 0x0000000116edf8cd node::AsyncResource::get_async_id() const + 53489773
56 com.github.Electron.framework 0x0000000116edef14 node::AsyncResource::get_async_id() const + 53487284
57 com.github.Electron.framework 0x0000000116edf1b0 node::AsyncResource::get_async_id() const + 53487952
58 com.github.Electron.framework 0x0000000114578f72 node::AsyncResource::get_async_id() const + 10077970
59 com.github.Electron.framework 0x000000011459a59c node::AsyncResource::get_async_id() const + 10214716
60 com.github.Electron.framework 0x0000000114532221 node::AsyncResource::get_async_id() const + 9787841
61 com.github.Electron.framework 0x000000011459b316 node::AsyncResource::get_async_id() const + 10218166
62 com.github.Electron.framework 0x000000011455b24c node::AsyncResource::get_async_id() const + 9955820
63 com.github.Electron.framework 0x000000011802d4c2 node::AsyncResource::get_async_id() const + 71634018
64 com.github.Electron.framework 0x0000000110e0f5e1 v8::internal::compiler::BasicBlock::set_loop_header(v8::internal::compiler::BasicBlock*) + 17457
65 com.github.Electron.framework 0x0000000110e103d6 v8::internal::compiler::BasicBlock::set_loop_header(v8::internal::compiler::BasicBlock*) + 21030
66 com.github.Electron.framework 0x0000000110e0ebda v8::internal::compiler::BasicBlock::set_loop_header(v8::internal::compiler::BasicBlock*) + 14890
67 com.github.Electron.framework 0x0000000110e0ece8 v8::internal::compiler::BasicBlock::set_loop_header(v8::internal::compiler::BasicBlock*) + 15160
68 com.github.Electron.framework 0x0000000110a6c9fb ElectronMain + 155
69 tv.plex.plexamp.helper.Renderer 0x000000010d313a00 0x10d313000 + 2560
70 libdyld.dylib 0x00007fff208eaf3d start + 1

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Wow, that crash makes no sense :thinking: I’m at a bit of a loss…

If it helps make sense of the nonsense, that phrase doesn’t appear in any of the other crash reports I generated while running it. So it’s likely not relevant.

Every other crash report starts like so (sorry for the bad luck of picking an anomaly the first time, however it happened):

Process: Plexamp Helper (Renderer) [2571]
Path: /Applications/Plexamp.app/Contents/Frameworks/Plexamp Helper (Renderer).app/Contents/MacOS/Plexamp Helper (Renderer)
Identifier: Plexamp Helper (Renderer)
Version: 4.11.0
Code Type: X86-64 (Native)
Parent Process: Plexamp [2568]
Responsible: Plexamp [2568]
User ID: 501

Date/Time: 2024-07-10 23:36:04.204 -0400
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: E70B9EFC-073A-0637-A941-88CDDAC75C87

Time Awake Since Boot: 18000 seconds

System Integrity Protection: enabled

Crashed Thread: 13

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [2571]

Thread 0:
0 libsystem_pthread.dylib 0x00007fff208cb420 start_wqthread + 0

Thread 1:
0 libsystem_pthread.dylib 0x00007fff208cb420 start_wqthread + 0

Thread 2:: ThreadPoolServiceThread
0 libsystem_kernel.dylib 0x00007fff208a31b2 kevent64 + 10
1 com.github.Electron.framework 0x0000000112e62f07 node::AsyncResource::get_async_id() const + 10585767
2 com.github.Electron.framework 0x0000000112e624a5 node::AsyncResource::get_async_id() const + 10583109
3 com.github.Electron.framework 0x0000000112e09316 node::AsyncResource::get_async_id() const + 10218166
4 com.github.Electron.framework 0x0000000112dc924c node::AsyncResource::get_async_id() const + 9955820

Hey, wouldn’t mind an acknowledgment that this failure to run bug is being thought about by someone. Please let me know if I can provide more information on my environment. Or if you have advice on resolving my apparently singular issue running the newest version. I’m curious if anyone else is running it on 11.x OS X?

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