Version 1.15.5.994 Installed, all my libraries vanished

Plex Media Server Desktops & Laptops
1

Server Version#: Version 1.15.5.994
Player Version#: All

I installed Version 1.15.5.994 this morning. After doing so, my server lost all data. All the libraries vanished, the server became unclaimed.

How do I fix this? Very helpful thing to happen on a Friday night.

Edit: I notice that “The path where local application data is stored” was changed to:

C:\Users\TEMP\AppData\Local

However, setting it back to

C:\Users\Plex\AppData\Local

does nothing to help matters.

Also, if I just give up and add a library, it adds nothing and says the library is empty even when I pointed it at a ton of media.

Edit: I rolled back to the previous version and everything reappeared. Updating again makes everything vanish again. Something is very wrong with this version.

2

Are you running your Plex server as a system service?
Or in a Remote Desktop session?

3

No, neither of those things. Unless it defaults to a system service. I just installed and let it do its thing.

4

Do you use more than one Windows user account on that machine?

6

Plex really should have a disclaimer when installing beta software so that it’s clearer to end users. Promoting them as Plex Pass Downloads is not ideal.

7

I think I may have been wrong - it’s not the Plex update, it’s a Windows update that has caused this chaos. I just restarted the machine and everything reverted to broken. All the things I removed from the taskbar are re-pinned, Plex is broken again, my startup items are reset, files have vanished, Windows is suddenly obsessed with “this PC.” It’s total chaos. Think I’ll be installing Linux this weekend.

8

Okay, so despite me having Windows 10 set to never update without my permission, it of course updated without my permission. Being the wonderful, reliable software that it is, it updated and broke the path of my only user. Rather than having a path of C:\Users\Plex it set it, for some ungodly reason, to C:\Users\TEMP. This happened the same night as my Plex server update, but without my knowledge. I dug into the registry and reset my path and everything seems to be working as expected.

Apologies to Plex, seems this is entirely the fault of Microsoft and their inability to make an even vaguely user-friendly OS!

Edit: Annoyingly, though, all my shares got wiped. Had to go back through my friends re-adding the libraries I share with them.

9

@Ted_C - This is likely to be because your user profile is no longer being used when you log into Windows, and instead, you are being logged in under a TEMP profile.

Try this to fix it… https://youtu.be/BhZXSOqXKac

10

Already fixed as per my last comment, but thanks!

11

No worries. Looks like I didn’t entirely read your last post thoroughly enough lol

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