Server Version#: 1.19.2.2673
Player Version#: Smart Hub Plex App 2.012
TV: Samsung UA55H6400 H-Series 2014
For about 6 months I had been running a slightly older PMS version on a WD MyPassport Pro all over Wifi, Samsung Plex TV app worked fine. Recently upgraded to a Synology DS1019+, moved all my media onto there, installed latest Plex Server Version, cleaned up the DB, Plex app on the phone sees everything, Roku Ultra on another TV sees every but the Samsung TV app is being very weird.
It sees the new server fine, I have removed the old one from the account. The home screen of the app now has no content, just menu down the side. TV Shows library works fine, can go into it, see all the content in grid view as expected.
Movie library it will either see nothing, it says it gets no response from the server or just hangs. For a little while it did see the content but would only display it in list view not grid view. But after reinstalling the app it has gone back to just either a grey screen or saying there is no response. But I can see the TVs IP address in the request via the console.
Music library is says no response from the server. Dont care too much about this one.
Recommended section says “Request could not be completed. The requested item could not be found”
Search works and can find anything on the server, I can search for movies, it finds them with their poster and all.
I thought maybe it is a permissions issue but all these library folders are subfolders of the same folder, TV shows works but the others don’t. And anything that is driven from the account level like Recommended, Playlist or Watch Later do not work.
I’ve reinstalled the app, reset the app, reset the TV, tried linking to different accounts (pointing to the same server) all the same. If it isn’t permissions maybe the app and this version of PMS just don’t play together well?
Any help or advice appreciated. Can post pics.
