Video freezes but audio keeps playing



2 other people have seen the same issue but posted on the old Apple TV post. This just started happening with the last plex pass update.

Are y’all aware of it?


Same problem here. Started after last update, on both shields we have here. Everything worked perfectly prior to the patch.

Sever is a Synology NAS (DS3617XS). Network is wired.

Problem does not exist with the app on our Samsung TV or web app.


I am having the same issue. So far I am only seeing this on my shield and presently testing on my Roku3. Has anyone been able to validate if this is a “server” update or a app update?


I tired it out on my Roku3 and I did not encounter the same issues as I was having on my shield,


Still having this issue as of last night


I as well have this issue on a MIBOX 3 and NVIDIA shield. I was running on Ubuntu server 16.04 with ZFS media pool. I thought perhaps my setup was flawed or a disk perhaps so did a fresh install and used the official plex docker image and the same issue is present.


This appears to be an issue on many clients. I also have this issue on Android Mobile and TV (Shield).


I’m getting ready to dump PLEX for Emby as there doesn’t seem to be any urgency to get this fixed. I have had nothing but problems with PLEX especially running it from the Shield.


This was fixed with an update to the plex client on the shield.