Video playback stops when changing the quality

Server Version#: Version 1.21.1.3876
Player Version#: Version 1.25.0.1511-47afccd4
HARDWARE -
Intel NUC9i7QNX Win10 OS, Nvme SSD, 32GB Ram, Intel X710 10G card, NVIDIA quadro p2200
All content is stored on a synology nas which is connected to my nuc via a 10G DAC cable.

I was hoping someone could help me. When playing videos on the windows plex player it appears to close the video when changing the quality of the video.

I was trying out the new HDR to SDR tone mapping feature. So i played a 4K content remotely and began letting it transcode. CPU was getting pretty high. Upon changing the quality to a lower setting the player begins to play the content for a second then close the video.

I tried this on my desktop PC and laptop which are both the latest version of windows 10.
When i tried this on my Android Oneplus6 mobile and iphone XR it doesn’t do this. It just works.

Anyone able to advise?

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