Recently installed OpenPHT, and the video seems to have a “soft glow” that is not present in VLC, the Plex Web App, or the Plex Windows 10 App. Makes it seem like the HD is not as present. You can really notice it on the face and details of the shirt/suit below. This has all stemmed from me just trying to get surround sound to work on my new media server, as Kodi wasn’t working out for me. It was requiring too much tweaking, was too complex for the wife to use, and for some reason, it wasn’t recognizing files in my library and adding them (Plex has always worked perfectly for this).
Is the client quality set to direct streaming / direct play or is there some quality restrictions applied? Have you tried with and without hardware acceleration?
Quality settings are set to Direct Play (I think, see below). What is the best way to disable hardware acceleration? Is that done through Windows 10 or OpenPHT?
What video codec is this file using?
If it is h.265 aka HEVC, then it is no wonder that it looks bad in PHT. Since it cannot handle HEVC yet, so it gets transcoded by the server to AVC aka h.264
Check mediainfo of the file and Status - Now Playing in Plex Web to see whether transcoding is going on.
If it is h.265 aka HEVC, then it is no wonder that it looks bad in PHT. Since it cannot handle HEVC yet, so it gets transcoded by the server to AVC aka h.264
But it looks good on the web client, can the web client direct play h265?
If it is h.265 aka HEVC, then it is no wonder that it looks bad in PHT. Since it cannot handle HEVC yet, so it gets transcoded by the server to AVC aka h.264
But it looks good on the web client, can the web client direct play h265?
Just check the file with mediainfo and post the info here!
The mediainfo looks pretty standard. h.264 level4.1, no subtitles, no 10bit color.
PHT should have no problem decoding this properly.
We need a Plex Media Server.log with at least timestamps from around the time when you started playback.
Look out for lines starting with MDE:
I’m still curious if the server is transcoding or not, can you check in the “now playing” page of the web interface and verify that direct play or direct stream are actually used?
@zpaolo11x said:
I’m still curious if the server is transcoding or not, can you check in the “now playing” page of the web interface and verify that direct play or direct stream are actually used?
Or he could just press i during playback and see if it says direct play…
Scroll to the bottom - its a known issue and hopefully fixed in the new release.
Not sure if its exactly the same issue that you have
That’s talking about tearing where the image frames are aligning correctly. We’re talking about image quality presentation. Don’t think it’s related but happy to be proved wrong.
All, thanks so much for the help. My basement flooded and I’ve been working for the past month to put it back together! Luckily my HTPC was OK, just finally got it back online. Going to continue to troubleshoot and send updates next week.