Server Version#: 1.42.2.10156
Player Version#: 5.93.2
Vizio TV Model: OLED65-H1
Platform Version: 3.3.3-2538.0001
Having an issue between my Vizio TV and my Plex server where I’m signed into the Plex app and cannot connect to my plex server (which is claimed by the same account) located on the same LAN. I do not have Remote Access enabled. I have Custom server access URLs set to http://192.168.1.3:32400 and have Relay off. When I turn Relay on, it works, but everything in HD is being transcoded to SD.
So basically my server is not found locally via my Vizio TV, although this is working fine for my Roku, Windows PC, and Android apps on the same LAN.
My Console log on the Vizio TV app just says:
‘Testing connections to Germarius’
’Finished testing Germarius. Result: Completed: Status: notConnected’
I even tried adding it as a local server (192.168.1.3:32400) and the Result part of the log says Could not get a server identifier.
When I look at a Wireshark packet capture on the WLAN, I’m seeing direct talks between my Vizio TV (192.168.1.91) and my server on port 8009.
WTH is going on?
I also found this in my logs:
Feb 02, 2026 19:48:21.950 [2732] ERROR - [Req#1d7] Unable to find client profile for device; platform=Vizio SmartCast, platformVersion=3.3.3-2538.0001, device=Vizio SmartCast 3.3.3-2538.0001, model=OLED65-H1
Stuff like this is usually DNS rebinding. Can you change the DNS on the Vizio itself to use Google DNS or Cloudflare public DNS instead?
Thanks for the reply, it definitely was Rebinding protection being done from AT&T Fiber’s DNS.
Changing the TVs DNS manually to 8.8.8.8 solved it
However I was still getting the “cannot get server identity” message for my server which I tried to setup by IP address.
I can even visit the server url http://192.168.1.3:32400/identity and look at the XML with this data.
is that still happening? It sounded like your server was already set up if the client can now connect to it.
Yes. I had my server setup twice, one claimed with my account (which was facing the DNS rebind) and a second entry with just the manual IP address.
Before and after the rebinding hangup, I was always getting the “cannot get server identity” message.
I deleted the manual one from the Vizio Plex app after rebinding fixed my claimed server, but I would have thought the manual entry would work regardless.
