Server Version#: 1.16.6.1592
Player Version#: Latest Android TV
Hi,
Just getting a weird issue where an a Android TV box (Vodafone TV) is suddenly transcoding all h264/h265 media during remote playback.
It has been set up perfectly for months, all values set to maximum/original, but suddenly it’s choosing to transcode despite having direct play capability. Update has broken it perhaps?
Logs below:
Mar 31, 2020 22:34:25.470 [0x6af77460] DEBUG - We’re going to try to auto-select an audio stream for account 29018399.
Mar 31, 2020 22:34:25.471 [0x6af77460] DEBUG - Selecting best audio stream for part ID 9190 (autoselect: 1 language: en)
Mar 31, 2020 22:34:25.471 [0x6af77460] DEBUG - We’re going to try to auto-select a subtitle.
Mar 31, 2020 22:34:25.471 [0x6af77460] DEBUG - Audio Stream: 23497, Subtitle Stream: -1
Mar 31, 2020 22:34:25.473 [0x6af77460] DEBUG - Scaled up video bitrate to 7677Kbps based on 1.500000x fudge factor.
Mar 31, 2020 22:34:25.495 [0x6af77460] DEBUG - MDE: Selected protocol hls; container: mpegts
Mar 31, 2020 22:34:25.495 [0x6af77460] DEBUG - MDE: analyzing media item 9164
Mar 31, 2020 22:34:25.495 [0x6af77460] DEBUG - MDE: E14 - Look at the Flowers: Direct Play is disabled
Mar 31, 2020 22:34:25.495 [0x6af77460] DEBUG - MDE: E14 - Look at the Flowers: media must be transcoded in order to use the hls protocol
Mar 31, 2020 22:34:25.496 [0x6af77460] DEBUG - MDE: E14 - Look at the Flowers: no direct play video profile exists for http/mkv/h264
Mar 31, 2020 22:34:25.496 [0x6af77460] DEBUG - MDE: E14 - Look at the Flowers: no direct play video profile exists for http/mkv/h264/aac
Mar 31, 2020 22:34:25.496 [0x6af77460] DEBUG - MDE: E14 - Look at the Flowers: Direct Streaming is disabled, so video stream will be transcoded
Mar 31, 2020 22:34:25.496 [0x6af77460] DEBUG - MDE: E14 - Look at the Flowers: no remuxable profile found, so video stream will be transcoded
Mar 31, 2020 22:34:25.496 [0x6af77460] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Mar 31, 2020 22:34:25.497 [0x6af77460] DEBUG - Scaled up video bitrate to 7677Kbps based on 1.500000x fudge factor.
Mar 31, 2020 22:34:25.497 [0x6af77460] DEBUG - MDE: E14 - Look at the Flowers: Audio Direct Streaming is disabled, so video’s audio stream will be transcoded
Mar 31, 2020 22:34:25.497 [0x6af77460] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
Mar 31, 2020 22:34:25.498 [0x6af77460] DEBUG - MDE: The Walking Dead - S10 E14 - Look at the Flowers: selected media 0 / 9164
Mar 31, 2020 22:34:25.498 [0x6af77460] DEBUG - Streaming Resource: Adding session 0x43f2290:bb6f8668a65311e3-com-plexapp-android which is using 8332kbps of WAN bandwidth. Used is now 8332kbps
Mar 31, 2020 22:34:25.499 [0x6af77460] DEBUG - Streaming Resource: Adding session 0x43f2290:bb6f8668a65311e3-com-plexapp-android which is using transcoder slot. Used slots is now 1
Mar 31, 2020 22:34:25.499 [0x6af77460] DEBUG - Streaming Resource: Added session 0x43f2290:bb6f8668a65311e3-com-plexapp-android
Mar 31, 2020 22:34:25.499 [0x6af77460] DEBUG - Streaming Resource: Reached Decision id=5485 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=9164 part=(id=9190 decision=transcode container=mpegts protocol=hls streams=(Video=(id=23495 decision=transcode bitrate=7677 encoder=libx264 width=1920 height=1080) Audio=(id=23497 decision=transcode bitrate=258 encoder=aac channels=2 rate=44100))))
Mar 31, 2020 22:34:25.502 [0x71f23460] DEBUG - Completed: [...:29291] 200 GET /video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=0&directStreamAudio=0&fastSeek=1&hasMDE=1&location=wan&maxVideoBitrate=200000&mediaBufferSize=76736&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F5485&protocol=*&session=bb6f8668a65311e3-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (18 live) TLS GZIP 68ms 1414 bytes (pipelined: 10)
