Web Interface will not load

[tom80H]

Please provide the logs of your server. As you cannot reach the server itself, you’ll need to collect the files manually through the Synology web interface:

Synology FAQ - Questions, Answers, and How-To's

FAQ 13: Manually obtaining log files Log files are maintained in the Plex share. This share is normally hidden by default because, under normal usage, there is no reason to access it. In those cases where PMS won’t start, the share can be made visible to File Station in order to facilitate manual collection and posting in the forums for assistance. Procedure to retrieve log files DSM 6 Prerequisite: (Do this only once) Control Panel - Shared Folders EDIT the Plex share Permissi…