WebOS gives error when trying to start live TV

Plex Players Streaming Devices
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1

Server Version#: 1.32.5.7349
OS: Ubuntu 22.04.2 LTS
Dockerhub image: plexinc/pms-docker
Player Version#: Plex for LG Client 5.65.2 Platform 8.1.2
TV: OLED83C3PUA
WebOS: 3.11.45
Tuner: HDHomeRun FLEX 4K
Model: HDFX-4K
Firmware: 20230719
Time: 11:51 am Eastern time

I had been using plex for a long time on Roku. I just got a new LG C3 83" tv and now I have a new problem when using Plex on WebOS (instead of Roku).

I’ve noticed that when I view any recorded TV show or movie (for at least a few minutes) and then try to use Live TV, I get a Playback Error (An unexpected playback problem occurred.)

If I exit the Plex app on the TV and then run it again, I’m able to watch Live TV just fine.

I have attached a screen shot of the error, the XML of the video I was watching before switching to Live TV (but it doesn’t seem to matter which video I watch) and the server and client logs.

lucky hank.xml.txt (4.7 KB)
Plex Media Server Logs_2023-07-29_11-54-57.zip (3.0 MB)

IMG_3884
IMG_3884816×612 104 KB

2

Updated TV to WebOS 03.11.52. Now works sometimes and other times requires multiple restarts of the WebOS Plex client.

3

Updated TV to webOS 03.20.13. No improvement.

But, I found that in the Plex app on the TV, if I change

Settings->Advanced->Allow Secure Connections "Always"
Settings->Advanced->Prefer Insecure Connections  "Always"

it works most of the time, although I still have occasional failures that require app restart.

4

I’m giving up on webOS and plex. Ordered a NVidea SHIELD Pro.

5

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