WebOs Plex share

[amchaturvedi]

Server Version#:
Player Version#:

My LG C9 is not able to access plex share, I can access it on mobile and laptop, not sure what is wrong

[tom80H]

If you’re using a TV with an older version of WebOS (pre WebOS 5.0) your issue might be linked to this announcement:

Important information about Plex for smart TVs after September 30, 2021

UPDATE: It appears that all Tizen-based Samsung sets are likely affected by the cert change and will thus need the app and server configured to allow insecure connections. On September 30, 2021, some older smart TVs (some Samsung, LG, Vizio, Hisense, and other unsupported TV platforms) will no longer be able to use secure connections to communicate with Plex Media Servers. These devices are no longer supported by their manufacturers, and won’t be receiving an update needed to continue making se…

[amchaturvedi]

Thanks, but any idea how to fix this my webos version is 4.9.3

[tom80H]

There’s a description in the announcement.
If you cannot upgrade your version of WebOS you’ll need to set secure connections for your server to “disabled” in order for the WebOS Plex app to remain able to see your server.

[tyj82]

Start calling your LG and report the issue. It is LG OS have outdate letencrypt root cert certificate

[paul_bww_gmail_com]

I own an LG that has WebOS 5.40 and still having the same issues. Strange…
Luckily I found this thread and enabled insecure connections so I can get back to my daily routine.
Thanks!