I keep getting a weird distorted sound when going to different TV shows when using Plex on any Roku device I have. Have also noticed it on the 4K Fire Stick as well. I have tried attaching a recording of the sound so you can hear what I’m talking about.
Plex TV Show theme issue.rar (81.9 KB)
Could you please name the tv show in question?
Or does this happen with all tv show themes?
Have noticed on The New Scooby-Doo Movies, Rawhide and various others. Also, some theme music doesnt even play.
Weird. That’s the only one of the 6 Scooby-Doo shows that doesn’t play the theme song.
Does anyone have an answer to this??
There is a support page on Theme music, which may help you to add your own theme
https://support.plex.tv/articles/201448016-how-do-i-add-theme-music-for-a-tv-show/
Also a Page with theme.
Thanks for the link but sorry, that is no help since the theme music file is named exactly how it indicates in those instructions. If you listen to the sound I attached to my original post, its as if Plex is recognizing there is music associated with the particular TV show, but plays it back all garbled and distorted. I don’t hear it on my Shield TV Pro, but it DOES happen on the 4K Fire Stick and Roku devices. Question is WHY???
Is it transcoding on the Fire Stick and Roku, just check dashboard on PMS while playing
For the theme song? How would one tell if that’s the case?
What I’m suggesting is download from link and see if it transcoding at server level, using the dashboard. I don’t know if the clients mentioned will produce logs? But should. Does The theme music play as a title unlike your said problem file. From what i have read you can create your own Music themes as per Support page.
If I have got this all wrong please explain.
You may have(or maybe me, lol)
I believe the OP is talking about the theme background song that plays when you goto a series.
From this setting. If enabled, PlexWeb will start to play the series theme song in the background. You don’t even have to drill into a particular season or episode.
The theme song usually plays within a second or two when browsing(selecting) the series.
Yes very much aware, what I was suggesting is a work around and maybe the title file mentioned is corrupt or PMS install. I have not seen any PMS logs .
The attachment is the Theme song
Using a video download helper you copy the file to your drive.
Video DownloadHelper
Version 7.3.5
Browser locale: en-US
Ahh, I see. Does it convert to mp3? Or does it matter? I’m not sure what plex will recognize as an appropriate “theme music file”
EDIT: Found it.
https://support.plex.tv/articles/201448016-how-do-i-add-theme-music-for-a-tv-show/#toc-0
MP3
As per support page.
The download is a mp4 so would have to strip the Video and save audio to mp3, doable …
Sure that would work but it may change the OP agents.
And the OP would need to enable LMA which may do more harm than good.
As per here.
https://support.plex.tv/articles/200220717-local-media-assets-tv-shows/#toc-0
And here.
https://support.plex.tv/articles/200220717-local-media-assets-tv-shows/#toc-2
Separate Library for Local assets is the option, I use similar for 10 bit HD-MA 7.1 media as my LG does not like it with Plex. So i use DLNA without issue.
Library is labelled “4K DLNA”
LMA is library sensitive, via library advanced settings
To all moderates that edit the support articles. https://support.plex.tv/articles/.. It's very hard to find stuff(ctrl-f) when it is hidden. It be nice if there was a expand all at the top/bottom of the page.
Well, seems like the theme doesn’t exist on tvthemes yet. At least not at this URL.
https://tvthemes.plexapp.com/75661.mp3
That’s a misconception. The priority of LMA is stored globally per metadata agent. If two libraries use the same primary agent, they share the order of the secondary agents as well.
