What can I do to get my Plex activate because I alredy paid?

Hello, pay the Plex but I have no service I can not see movies because it says that the folder is empty. The other time I lost the money and they could not help me. Tell me what I can do to get the service because I do not want to spend the other time. I hope they help me because I think that there are many people who do not know much about technology and what happens to them is the same payment and no service. Thanks, Bruno

Have you pointed your library at the directory where your media is stored?

It sort of sounds like you are expecting to see movies from some service that Plex provides without having them stored locally. If that is the case then that is not how Plex works. Plex is a client/server system where the server provides the client access to media you own and have stored on a computer local to you.

If i may offer some information?

https://support.plex.tv/hc/en-us/articles/200288286-What-is-Plex-
https://support.plex.tv/hc/en-us/articles/207197477-Is-Plex-like-Netflix-

If, after reading the above, you have subscribed to Plex, thinking it was something else, Please feel free to contact Plex’s billing department. You can find the address in the Contact Us at plex.tv Provide them the details needed and they will gladly assist you further.