Thanks for the kind words, we do try hard!
Or just a general movement of cheese 
We reply to virtually every post in the forum here tagged with Plexamp, and work directly with people to figure out issues, and many times implement requests. So yeah, pretty great support (or at least we try).
This thread [How To] Plexamp 4.6.1 - Settings is a great starting point to learn more about all the features in the app.
Let us know what you’re running into and we’d be happy to help.
