When adding new library, "Changes Not Saved."

Plex Media Server Desktops & Laptops
1

Server Version#: 1.21.3.4021
Player Version#: Movies are played on my TV

I have added a four-bay HDD enclosure to my PC and dedicated/named a folder in one of the drives as “Plex Movies.”
I opened Plex, selected that media server and selected “Manage”, then “Add Library.” I selected the appropriate drive then the folder “Plex Movies.” In that folder are movies (.mp4, .mkv., etc…) that are in their own folder as well as movies that are individual files. Prior to adding this four-drive enclosure, I had two external HDDs (each in their own USB3 connected enclosure) with folders dedicated to Plex Movies and the Plex app found and played them without problems.
However, with my new set up, the Plex app reads “Changes Not Saved” when I select “Add Library” once I have selected the drive and folder for Plex Movies. It will not allow me to add the drive+folder as the new Library for this specific Media Server.

I would greatly appreciate assistance with getting this fixed!

2

Did you end Plex server and restarted it after swapping out the external drives?

3

I just closed and restarted Plex Media Server and tried to add the folder but received the same “Changes Not Saved” message.

Screenshot 2021-02-11 110311
Screenshot 2021-02-11 110311925×552 37.1 KB

4

Should I delete the Plex Media Server program from my PC, reinstall, and try to add the folder again?

5

That probably won’t make any difference.

Make sure to use the hosted web app https://app.plex.tv
and reload it in the browser (F5) before adding or editing a library.

As a last resort, check for database damage:

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.

6

That seems to have worked! Thank You very much!
Why did it make a difference using the hosted web app instead of the Plex app already installed on my PC?

7

The “hosted” one is always newer.

8

OK, got it. Thanks again. Plex is fantastic! :+1: :+1: :+1:

9

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