"Your changes could not be saved"

[KaraokeAmerica]

Server Version#: 1.31.1.6716
Player Version#: Both Web v 4.101.1 and PLEX v1.64.2.3546-5107ec40. Also had the same issue starting with the last versions of both, IIRC.

Very recently, for the first time in my decade of using Plex I got this “Your changes could not be saved” error. I get it if I try to edit the folders contained in a library. I get it if try to enable or disable library settings etc.

I found a couple threads that might be relevant:

"Your changes could not be saved" when trying to Add Media Library

Running through the windows setup for plex and can’t get past this point when trying to add my folder. [Screenshot 2023-02-16 202212]

I have restarted the Plex server AND physical Windows10 server multiple times. Didn’t fix it.

Keep getting "Your changes could not be saved."

I would try enable with a restart, then down load the logs and see if all the VERBOSE lines are gone from the current ‘Plex Media Server.log’. How are you doing the database repair? Unless you have watch history to save it would probably be easier to shut down plex, delete the db files and start over.

This post is almost 3 years old and it involved doing some DB surgery. I don’t know if this is still relevant or not, but before I go down this road I want to find out if there is something simple I’m overlooking.

I have attached my logs.
Plex Media Server Logs_2023-02-18_10-05-12.zip (4.0 MB)

[Brad_S]

I am experiencing the same issue. I moved several TB of content from one set of drive to another and trying to change the drive letter on the library has failed with the “Your changes could not be saved.” message.

I am running 3 servers. I was able to change on server 1 just fine (1.31.1.6716).

Server 2 (1.31.0.6654) allowed me to change 0 libraries, server 3 (1.31.0.6654 > 1.31.1.6716) allowed 1 library only after the patch.

[pl_5309]

You don’t have a corrupt database but it is doing a lot of [DatabaseFixups] that may not be complete.

Appears you UniFi does not allow DNS rebinding so many http 404 errors. Whether that is the problem or red herring I don’t know.

[CleatusPTwatwaffle]

I just installed a fresh copy of Windows 10 and the latest Plex software and I too cannot add folders to my library. This is a major issue and I see at least one other person reported it 3 days ago and nobody has responded.

[CleatusPTwatwaffle]

Exit server, re-start, and refresh the browser. This was suggested by a mod and it worked for me. Credit to the mod

[KaraokeAmerica]

As I mentioned in the OP I did do that…multiple times.

[KaraokeAmerica]

@pl_5309

You don’t have a corrupt database but it is doing a lot of [DatabaseFixups] that may not be complete.

Appears you UniFi does not allow DNS rebinding so many http 404 errors. Whether that is the problem or red herring I don’t know.

I don’t know what any of this means to be honest. I do have a UniFi network, but that’s not new. I’ve had it a few years, but have never seen this issue before.

[CleatusPTwatwaffle]

My bad. I didn’t see your response between the two quoted messages.

[KaraokeAmerica]

I have no idea what is happening here. Very bizarre.

I have rebooted the Plex server AND the the physical server multiple times. I’ve compacted the DB, emptied the trash & bundles. Rebooted again.

As of yesterday it still would not let me edit a library.

Today it magically does let me. I didn’t do anything else to it. I have never had this message before in years of constant usage.

I am at a loss.

[Brad_S]

Nothing has worked for me either.

[budconner]

I’ve also been having this problem in recent days. Is this just something that will go away after a few days or the next update? I’ve done all the restart and other troubleshooting suggestions with no success.

[Brad_S]

Hello Plex Employees!!!

Have you created a bug for this issue yet?

Currently running build: 1.31.2.6739
Windows Server 2019

[tom_007]

i have the same problems,
same Server version on Windows 10.
Are there any news concerning a bug for this issue?
Best regards, Tom

[Brad_S]

I have started a new thread with the word [bug] in the title. May be this will get more attention.

[bug] “Your changes could not be saved”

Server Version#: 1.31.3.6819 Player Version#: 4.100.1 Cannot edit a library location and save. After clicking the save button, a message appears “Your changes could not be saved”. This issue has been happening for at least 27 days now (see link below). See https://forums.plex.tv/t/your-changes-could-not-be-saved/831396

[Brad_S]

I found that if I change the SCANNER from Plex Movie Scanner to Plex Movie, I am allowed to save. I did update the other bug post with this same information.

[tom_007]

OK update from my side: I changed nothing, but was able to apply the changes i wanted to make yesterday. so i am out of here thank you all anyways!! best regards, tom

[graham1971]

Also having the same problem, I cannot even create a new library. Is anyone from Plex going to acknowledge this problem?

[Brad_S]

Not yet. I found by changing the SCANNER to Plex Movie, I was able to save changes. You can change back afterwards.

I’m not 100% sure if this is a true bug or just from a program update.

[anon18523487]

Just notified of this thread. Please provide more details.

• exact steps you are performing
• version of PMS
• PMS and Web logs

[graham1971]

I’ve just performed a server update (to Version 1.31.3.6868) and this seems to have fixed my problem. I generally keep the server software up to date and the problem existed on at least the previous 2 versions, I think more but can’t say for sure.

Maybe this is good new that the Plex team have resolved the bug. Fingers crossed for everybody else who’s been suffering from this.