First off, love the product! Although I do not have much need for anything beyond the free options available, I choose to be a paying customer because I feel that this is such a great product and it’s worth it to me.
I was using a Roku unit for access until my tv died. I decided to purchase a Vizio tv specifically due to the built in Plex app.
I’ve noticed that your company is always creating and updating apps for the various platforms, and working hard to bring new features to the customer, which is outstanding!
Unfortunately, the Vizio built in app is terrible! It has menu bugs which make the menu repeat the same listed programs over and over as you scroll, bugs that don’t allow me to use my tv’s volume at all when watching a show or movie and even bugs that don’t ultilize the internet connection, pausing or loading for minutes at a time, or even saying that there is no connection present, when it’s a wired connection and every other app (Netflix, Amazon, etc.) works flawlessly.
I assumed that this would eventually be updated and corrected, but it has been quite a few months since my tv purchase, and I haven’t seen or heard of any progress for these issues at all, leaving me with rather “bad taste in my mouth”. Like I’ve already stated, I LOVE the company, love the products offered, but I would love them even more if they worked correctly! Hopefully there is a remedy for this in the near future!
