Where is Plex Mix?

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Operating System: Windows 10 Pro 64-bit
Browser: Chrome Version 74.0.3729.108 (Official Build) (64-bit)
I just learned about the “Plex Mix” feature and thought I would check it out. I only have 607 albums in my collection, so that might not be enough, but I am confused about why the track context menu I see looks almost totally different from the one shown in the “How do I start a Plex Mix” support article. For reference, the attached image shows my context menu for an obscure band that I have a few albums from.

It looks like this feature has been around for a while, so I have difficulty believing I am out of date enough to not have it yet (I’m rarely more than a week behind.) Any ideas?

Is your Music library a “Premium” library? i.e. was it created before you got the Plex Pass or afterwards?

https://support.plex.tv/articles/205658167-how-do-i-start-a-plex-mix/

The entire server was re-created on a new computer after I got my Plex Pass.

I just checked, but I cannot figure out where to look to see if the music library is marked as premium or not. However, in the Advanced settings panel for the library it does have a section titled “Plex Premium Music Settings.” Does that mean it is a premium library or is that group of settings present and enabled only to confuse folks like me? :wink:

Yes, it means it is a premium library.

Try going into an album. Don’t use the ‘Popular Tracks’ list.

Thanks! I didn’t notice that I wasn’t actually in an album. Still confused why the same song gets two different context menus.

Also, the place where I found the premium settings mentions that it applies to any libraries using the “Plex Premium Music” agent. I tried searching for that and I cannot find ANYWHERE to select the agent for my music libraries. I know it was there once upon a time because I set one up for audio books using an audio book agent, but for the life of me I cannot find it now. In movies and tv shows, I can choose a new agent from the Advanced settings, but that seems to be missing from my music libraries today.

No, you can only select between Premium and regular during the creation of the library.

If you have a regular library, you’ll get the Agent dropdown selector in the library properties.
But a premium library has only one agent and so cannot be changed.
see also https://support.plex.tv/articles/205568397-can-i-convert-my-existing-music-library-to-a-premium-library/

Thanks for explaining, sorry I’m so obtuse! :blush:

I guess you can close this thread as resolved, quickly and efficiently! Thanks again!

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