Why am i getting ads on my own Content?

General Discussions
1

I have terabytes and terabytes of my own content that i have stored on harddrives local to my home. Been a plex user for years, and suddenly i just started getting ads injected into my shows and movies?

What is going on?

2

You have the Plex Movies & Shows enabled on your account and pinned to your sidebar.
Either when you searched for a show/movie that you know you have on your server, it is also on Plex Movies & Shows and you clicked on that and started watching it from there. The other way it could happen is that selecting a show/movie from continue watching can start it from Plex Movies & Shows if it exist there.

So you have 2 options.

  1. Disable Plex Movies & Shows from your account settings under the Online Media Sources section
  2. Unpin Plex Movies & Shows from your side bar and then the continue watching aspect won’t happen. (You might need to change a setting to prevent Plex from searching Plex Movies & Shows if you only do the unpinning, but I am not sure about that. Hopefully someone more knowledgeable can verify as I have Movies & Shows disabled).

-Shark2k

1 Like
3

There should be an auto filter when submitting these posts…it’s once every few days with the same mistake lol

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4

Same with the remote access red/green test. “It was working for a few seconds, then stopped!” C’mon Plex team!

5

that fact that people do keep asking tells you something, doesn’t it?
p.s it tells you something about Plex, not the user.

2 Likes
6

Yes, it’s a Plex issue. When a video has multiple sources to choose from, the client appears to auto-select the source that is pinned first, or maybe whatever source was created first. In both of these cases, it’s likely that Plex’s own movies and shows might be prioritized when selected for playback.

I’ve suggested this before, and it’s a hill I am willing to die upon, but Plex should make sure that when there is ambiguity over which version of a movie or show to play, it should ABSOLUTELY de-prioritize their own versions if the user has any version available to them via a server. No matter the quality or source, clients should never select the ad-based version before any others.

3 Likes
7

I think a fix for this issue would benefit all parties. If it was easier to avoid this specific issue, I would leave Plex’s content pinned. If it’s pinned, I’d browse. If I browse, I might even watch.

1 Like
8

i’d suggest going further.
if a movie exists on both the local server and on plexs VOD then the VOD version should not be presented as an option at all.

9

I did not have the TV streaming pinned. However, I did take the suggestion and disabled it complete.

10

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