Why am I paying a monthly subscription for this crap service?

General Discussions
1

I’m so sick and tired of getting the dreaded ‘Remote Access Not Available Outside Your Network’. And this crap always happens after a firmware update. This is why I’m so skeptical of updating. I’ve tried rebooting everything, uninstalling and re-installing. We shouldn’t have to go through this so often. What’s going on over there at Plex??

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I do see you posting about this issue about every six months. Has it never worked for you since Sept 2017? Or does it eventually start working?

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It eventually starts working. I couldn’t tell you how though.

4

That sounds like a router configuration issue then.

I saw your post ages ago in a thread about the Verizon FiOS Quantum Gateway router (FiOS-G1100). Is that the router you have?

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I have the AT&T Fiber modem/router BGW210.

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That’s an Arris router by the way; here’s a thread that might relate / help.

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7

I am having the same issues and have tried all of the items shown in the provided document. I ran in my network setup for over a year before the remote access issues started and they started immediately following a software update.

I’m open to any ideas but just providing me a list of port forwarding instructions isn’t going to do me any good. I have been monitoring multiple ports on my server and the only one going down is the Plex port while all of the others stay open and reachable.

Any ideas?

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Same arris router?

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Arris Router but different model number: NVG468MQ

I’ve reviewed about 5 different guides to proper setup of port forwarding, all have very similar steps and don’t really have any conflicting information.

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https://www.canyouseeme.org/

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Vazquezhome, you shoudl check your home wifi before blaming Plex as this is almost certainly a home networking problem… ATT fiber modems needs special configuration with your router. I have this setup and it works fine once you get it configured. Might want to keep your powder dry until you know what’s up.

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Thank you so much. So far it’s green but it was on and off yesterday. Crossing my fingers it remains green.

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13

Plexcapacitor, how do you have your ATT Fiber modem setup? I lost remote access again. I don’t understand because it was running just fine for several months now. But everytime I install a firmware update I have all kinds of issues. This is why I try to avoid most firmware updates.

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