Why does Plex not see my subfolders for private videos?

Plex Media Server
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Server Version#:
Player Version#:
:neutral_face: :neutral_face:

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Would you mind sharing some more details?

  • The most simple (and probably silly) question is: have you added that folder to your respective library?
  • Then there’s always the guide on why Plex might be ignoring certain media – could be due to naming, permissions…
    Why is some of my content not found? | Plex Support
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