Yesterday my cable (phone, internet and TV) was out for about 8 hrs. Luckily, the power stayed on, and I was able to use my Roku to watch shows from my in-house Plex server. Strangely though, the Skip Intro button was never presented for any of the episodes I watched while the internet connection was down. To be sure, I tried watching an episode I’d watched a few days ago, when the Skip Intro button was present and worked, and that episode didn’t show the button, either! Now that the internet connection is back, all of my episodes are showing the Skip Intro button again.
I guess I misunderstood this feature. I was under the impression that my server ran “intro detection” and saved the start/stop marks in a local database of my shows. That must not be correct, because NONE of that would REQUIRE an internet connection to function.
Could someone please explain why this feature is absent when my internet connection is out?
Though I’d think lifetime Plex pass owners shouldn’t have to reauthorize every last second. Wonder if it’d be possible to have an account token that plex decrypts that at least tells Plex that Pass features should be enabled. Set an expiration of a day, if you want, but sheesh. Such a short hiccup shouldn’t lock you out of Pass features.
I really like this idea. A 30 or 45-day rolling expiry on a token seems like a feasible option for things that need feature verification via internet connection. Worst case, a user who cancelled their pass\premium gets a few weeks of features… seems like a small trade-off for creating a more seamless service experience.
@JuiceWSA Thanks, I guess that seems like a possibility. I, too, don’t think that my lifetime Plex Pass member ship should need to be checked often to allow me to keep using it. IMHO, since I have a lifetime Plex Pass, I would expect the server to register that fact (perhaps generating a token tied to my Plex hardware during installation) and never need to verify my Plex Pass again – at least until my hardware changes, which is a reasonable time to require a check. To me, anything more often for a lifetime pass is simply paranoia and/or laziness.
