Why does the "Recently Added" Feature not work properly anymore?

So why does the “Recently Added” Feature not work properly anymore?
I have my server updating it on a daily basis.
This feature was great but now it does not update.
Please get this fixed promptly
Thanks

works fine for me.

you may want to check for database corruption errors in your plex log.

This feature has also stopped working for me. New content is not showing up in Recently Added, it is way down in the list and you have to search for it.

Well I probably ain’t going to be any help but anyone who can, will probably need a lot more detail, like server/client versions and os, hardware, logs, etc.

Personally, I am on latest version for my Seagate NAS (PlexMediaServer-1.15.6.1079-78232c603-armv7.rbw).

I’m not sure which logs would be needed, but when I look at the xml of a movie I added yesterday, it has an addedAt value of Jan. 2 2019. This is happening for both movies and tv shows, so presumably all media is affected.

Maybe you want to verify the system settings of your NAS.
Look if there is a setting where you can define the address of a ‘time server’ (NTP).

Yeah looks like that was my issue. Thanks for the idea! Not sure if related to OP’s issue though.

Another idea would be to check for database corruption:

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.
https://support.plex.tv/articles/201100678-repair-a-corrupt-database/

SO has this been resolved. I have the same problem.
And to be honest is getting very frustrating. This is one going for lots of people and should be a priority for Plex to resolve.
What is the point of a feature and library if it is not working or broken.
Please treat this with some priority please.

Have you read the posts above?

Yes i have. I have just donwloaded my logs. Can i send them to you please?

Please do.

How do i send, attach or upload pleasePlex Media Server Logs_2019-07-27_16-03-07.zip (1.3 MB)

Take the zip file and drag it into the message editor.

done.

Thanks. I look forward to seeing f we can identify the issue. I

LibraryUpdateManager will start watching D:\Plex Media Server\Plex Media Server\Media Upload\Florida
This is your plex data folder. Never, ever point a plex library to it.

Clear out your plugins. They won’t work any longer anyway.

Looking at your logs, I think you simply have too much folders added to your tv show library. With all those ‘index letter folders’, I estimate you are way above of 50 folders.

And please define how the Recently Added hubs is not working.
Does it not show at all?
Does it always show the same items?
Does it show differing items, which are not recently added though?

Thanks for the info. I have deleted all the plug in. They never worked from the the day i installed Plex.
My Libraries are segmented in sub folders. Shows A, Shows B etc

As far as not working. Basically there are some tv shows and films that seem to be stuck at the begging of the recently added list. They will not move. So makes it hard to navigate. As we have to go into the different libraries to see what has been recently added. This used to work fine

Sorry, I don’t think you understood what I said. I see how your files are organized in the logs.
And I tell you that it is probably too much for Plex to “watch” that many subfolders separately. You might wanna think about “drive pooling” or getting a bigger NAS device for media file storage.

Please inspect the Plex XML info of S01E01 of one of the affected shows.
Either copy the XML content into here or look at it yourself and copy only the contents of the addedAt="..." updatedAt="..." attributes into here.
(these are date/time stamps in epoch format . See if the dates are in the future.)