The entire app needed to be rebuilt as it was built on a framework/player that just did not work correctly for the ATV. Stuttering and constant frame drops galore for over 5 years. That’s why almost everyone used Infuse on the ATV.
If they stayed with the current design/codebase I doubt they could’ve fixed the stuttering and frame drops. But now (last I checked) the frame drops and stuttering are finally fixed and the new app runs a lot smoother on the ATV.
Doofus! Nearly everybody hates the new app. You are in a party of one if you like it! You might be a shill.
I cannot say how much i regret the lifetime plex pass i bought… The new interface is a joke, now you need to use 3 apps to access all your media. One for movies and series, one for music and another one for pictures. What are you guys smoking all day long? Plex on Apple TV4k is completely unusable because of massive stuttering while playback. Fortunately, there are capable people who can do something and have brought us infuse player. Without Infuse i couldn’t watch movies on my TV. If the plex developers don’t come to their senses soon, I’ll forget about the 120€ and delete my plex server and go to a competent provider. I have never experienced such impudence.
I get your point but all you really had to do was ask and read.
@SE56 helped you. He didn’t break Plex.
It’s an incredibly stupid stupid idea to separate music from video. This is a multimedia platform. Everything worked. Are they also going to totally ruin the browser experience? I don’t care about their garbage recommendations and featured pages. We have our content we want to see our content first. ALL OUR CONTENT and ALL our librairies which took hours and hours to create and refine. Not morcels split into little niches “curated” by an idiotic computer model at random.
What’s next? an app for movies in colour and movies in black & white? An app for action movies and an app for auteur movies?
This is typical developer first approach and total disregard for the user.
I hope this is true, because for the life of me I cannot figure out how to add a new user/friend using the new app.
I know you’re taking flack for being a face of Plex. You’re always one of the first to jump into the fire and I really appreciate that.
I absolute hate the new apps. There was no reason to change them, they worked perfect for me and my hardware. It is totally stupid move to split an great working app into three or more different apps. I paid a lifetime pass and i want my old app back, as i bought it before.
Really i hate the new apps from the deepest of my heart. It is the worst Media Player software now at the market. You fixed it to the worst. Sorry for my honest words. I never complained before, but i am totally upset that you changed all my apps at any device without asking me or give me back the option to keep my old apps. 
No not really, I’m intelliegent enough to understand what is happening and have Plex set up correctly. It works fine for me every single time.
Doofus?? I think you’re projecting.
This happens everytime Plex changes something. All the faux outrage, all the numpties saying they’re going elsewhere. Then evetually they all come back and get outraged the next time something changes.
It happens EVERY. SINGLE. TIME. If you don’t like what you are seeing, you are free to go to some other platform.
I cannot even begin to describe the world of hurt this is causing to all my friends who already found it a nightmare to just login to the plex apps and the confusion on the plex.tv home page which hides the sign in behind all kinds of useless information. Thank you Plex for making things more complicated for your users.
not when we have paid for a system and sunk in thousands of hours cataloging data and creating playlists. So no we can’t go somewhere else and it’s legitimate to denounce stupid decisions that make the experience awful.
Didn’t realize they did this to the apple TV! …as of right now I still have my Music category on plex through my fire stick but just checked the “preview Experience” on my phone …and sure enough. Music AND photos are gone! …looks like they are pushing people off to dedicated apps. Didn’t even realize there was a dedicated one for photos …must be new.
Don’t let the bootlickers gaslight you into thinking you are “simply using the new product incorrectly.” The new product is horrible, full stop.
Just wanted to point this out. Since you seem to be under the impression that people who stop complaining have simply decided to simmer down instead of leaving.
People who leave don’t make waves. They don’t have to think about what made them leave anymore since they found a solution that works for them. It’s only those who are wanting to find reasons to stay that kick up all this dust. But once that apathy kicks in, you won’t hear a peep out of them. They only get replaced by the next wave of people who got burned past the breaking point. But they are rarely the same people.
Of course things will calm down eventually. Once all those who were enraged left they didn’t just ‘get used to it.’ They got on with their life with a new solution. People aren’t going to be spending years of their life coming back to fume again about a change they didn’t like.
I just took a few minutes to compile some people who complained about Plex and indicated that they were looking for another solution. Then never came back to post again. Are they still here, did they stick with Plex? Well, that’s up in the air. But on the surface it doesn’t appear that they ever came back to complain about future problems either.
So no, I don’t agree that it’s faux outrage. It’s people drawing a line in the sand, stating that they are unhappy, and leaving when it’s obvious the product they wanted, and the product being sold had split off irreconcilably.
To get it started here’s one from 6 years ago where you yourself told a user to get over a new change or leave. And that thread was the last one the OP posted in.
Here’s another one where you invited a user to shut up and leave in a response. The person you replied to only made a post about switching to emby afterward and never came back. The OP to that thread also never returned.
And here’s the other ones I found about people who just got upset and seemed to go with another solution.
Yes. the software must exist for my needs. That is why I use and pay for the software. If it no longer works for my needs i will no longer use, pay, or recommend the software.
This is SO true, I quit Plex for years because they either moved functionality or created a portal that I could not live with. It did improve later but by that time I was gone.
Typically what I do is mirror the windows install and delete plex.
I am lazy so sometimes I just take the External hard disk that has my libraries and watch on my laptop (folders are sorted by genre and each file has IMDB rating).
However, I am now getting into Jellyfin, which let me to a low footprint linux and virtual OS’s so I can compare.
I would have paid for a Plex Pass if it could be bought anonymously with something like Google Play gift card but I was not going to pay 50% more for the privilege.
I am very close to a solution that works for me, just tweaking now and using opportunity to restructure my libaries. I will still contribute to the forum because they email me threads like this but a point comes when enough is enough.
Also I am pretty invested in alternative solutions now, I did a business course once that said it is 22x harder to win a customer you lost than to win a new customer. So like some games developers they just rely on new blood who take a year or two to come to the same conclusions we did (that Plex sold it’s soul).
I think their biggest loss is referrals, I have made hundreds over the years but now I tell those same people I was disappointed to leave. At least three told me they did not know about losing the library sharing and they asked me to keep them informed on my final solution.
As for the Development screw ups, they really need to roll back and start over, ideally after sacking the Dev’s who were responsible.
Currently it is the users being asked to pay for that mess with a 100% increase in Plex Lifetime Pass. I will never pay that, so it seems there is no way back unless they bring back library sharing or introduce some sort of code to get a lifetime pass for under $100, Most people only want to share one server so that could be a new level of subscription.
Plex has become incredibly slow yet I tested with the same OS and PC after putting in an old hard disk, It can barely cope with subtitles and stutters with the inevitable offer to abandon.
I can’t help but wonder if it is all the analytics and logs that Plex is creating to share with the advertising industry, despite our opting out.
That is why I say they “sold their soul” we all know that even if we do not consent the so called “partners” who buy data ignore user consent because they allege they have a “Legit interest to spy on us as it is their business”.
Sadly their customers are scammers, these include:
Those fake Japanese knives that are actually Chinese tat where the steel is painted to look like the Japanese knives but it is the poorest steel, does not stay sharp an the selling platform sends 3x what you ordered
The scammers who try to sell a $300 heater saying it can heat a room in seconds when it is just a $15 ceramic heater.
Or the scammers on social media who fake sell McAfee subscription or Amazon refunds.
These are just a fraction of what Plex sharing our data subjects us to.
One of my “Alternatives” to Plex is Plex itself, a Sandboxed version from many years ago when life was simple and Plex just worked. I know I will be unable to share my library but I am just going to provide a different solution to that at a network level. I am doing the same remote access tests with JellyFin.
It is such a shame to see Plex disappear after so many invested so much but I think it happens when the core decision makers have too much pride to admit they were wrong.
Eventually, they will sell out completely and that will be that, because whatever userbase was left will find something new..
I’ve tried all these but I still have:
Any way to get rid of these too.
Plex 
You can turn trailers off in the library settings.
I don’t have the other one either but not sure what I did to stop it.
I haven’t updated my android clients yet (disabled plex auto-updates at v10.26.2578) and I am fine so far.
Anyone knows if it’s safe to update my servers? (currently at v1.41.5.9522).
