Why is my plex identifying all of my 168 shows and then slowly removing them one by one?

Server Version#:newest for windows 11
Player Version#: al my players see same symtopm not a player issue
Fort the longest while, my plex has lost its mind.

It will scan my tv show collection, about 168 of them, and properly arrange them and present them. Then it will immediately start doing it in reverse!! I can see the tv show counter slowly going back to zero! when it is done with that dumbness, it will AGAIN start adding them back in all the way to 168. And the cycle keeps repeating.

The movie side is fine, thousands of movies and no issues.

It is the tv side that tis possessed .

Anyone seen this and any fixes?

I have ziddoo and zappity players using same nas drives for movies, with no issues, including tv shows. It is only plex.

Is it only happening for tv shows?
Are the tv shows in the same drives as the movies?
Is empty trash after every scan enabled?

The location where the tv shows reside must be disappearing for some reason and Plex is removing them when it can’t find the shows. When it pops back in, plex adds them again.

Post a directory listing, File Explorer screenshot, etc. showing the full path to one of the show episodes.

Make sure you follow Plex naming and organization requirement.

See this post: Setting up tv series on plex... HELP! - #2 by FordGuy61

Only for tv shows. Some of the shows are on the same drivers as the movies, most even. But I keep shows in one folder, movies in another. I disabled empty trashcan after finding articles saying it was bad. The locations are not disappearing, remember they have movies too and those are fine. Also, the action is constant, meaning it counts up to 168 shows and then back to 1 and then back to 168 and so on.

I am not following said conventions. I have the name of the show, and then all the episodes relating to that show under it. No other subfolders. Please note that this was not a problem a few months ago.

This is the problem.

You must follow Plex naming conventions.

Rename your files accordingly.

Also, make sure you add the TVSHOWS directory to the library, not the show folder (La Brea) or the root directory of the drive (X:).

Could not edit the message, had to start another one. I have a Zidoo appliance and a high end Zappiti (now R revolution) that haver also indexed all those shows. They are 100 synced and working perfect. If I changer the file stricture and naming to make plex happy I will have tons of work getting those 2 right again . And plex is just for my cheapskate loser friends. There is no other way?

You might try using a .plexmatch file. I’ve never used it and do not know if it will help.

https://support.plex.tv/articles/plexmatch/

It is like 5 sources for the tv shows. The one shown in the pic is a share in another windows pc. All the folders added are where the tv show folders are, not the root level above that.

library

thanks! looks promising.

The main problem is the #x## episode numbering and lack of season folders. It might have worked sometimes, but it has never been supported by Plex.

I do not know if it will work, and it is only a stopgap, but you might try using the legacy TVDB or TMDB agents (Edit library → Advanced). However, those will be going away at some point. They’ve already been removed from Plex Media Server on the Nvidia Shield Pro.

If a .plexmatch file does not help, the only way to get things working today is to rename and reorganize the files.

You could place the files in an Other Videos library. They would appear, but have no matching and no metadata pulled from an online source.

It isn’t difficult to rename and move your series episodes into a proper Plex format if you have the right tools.

This is a tool I use daily explicitly to help me rename groups of files into a Plex compatible format.

Bulk Rename Utility

I also use the utility Media Center Buddy which does the above and so much more - all with little to no user effort.

Will be enough to rename the top folders and the file names? Do i really have to make a subfolder for each season?

@Tonycubed2 I can confirm that your file naming while not 100% following the standards, will not cause this issue. I have a very large TV Show library using the
<name> - <season#>x<episode#> - <title>
format myself.

I suspect that it is in fact your directory mapping/base folders that are probably at fault. You have 3 drive where you are adding root paths to your library. Try T:\TV or something similar

I can tell you that I have some shows arranged exactly as you have shown in your LaBrea example, and they work fine.

But if I had any kind of weird library problem, fixing the filenames and folders would be the first thing I would do, even if it worked for ten years before.

Plex is weird. You can cut some corners and it will work for a long time and then suddenly it blows up. And if it blows up, the first fix to try is … Following the rules.

Check this thread, might be related Plex Files Unavailable but they’re not missing

The mEDia utility is interesting but saw no renaming option. I used Filebot which I own and renamed all the tvshows to follow plex naming exactly. Sadly no difetrnce.

I renamed all the files in all 168 shows to strictly follow plex guidelines. No differrnce, sadly.

Thanks, the issues are almost identical. There is no fix over there yet. Good to know it is happening to another group. Mostly Mac people. I posted there as well.

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Take a look at my comment about root drive and folder paths.