@sa2000 said:
I cannot comment without seeing logs covering the period of the manual EPG Refresh whilst running 1.12.3.4973
Here are the logs.
@steve-holt said:
@sa2000 said:
I cannot comment without seeing logs covering the period of the manual EPG Refresh whilst running 1.12.3.4973
Here are the logs.
I cannot see any EPG Refresh using 1.12.3.4973 in the logs
The logs cover Apr 13, 2018 from 06:55 am to 07:49 am
No EPG Refresh during this time
and I do see these shows being dropped which I believe is the bug of dropping 8pm to 9pm airings
Apr 13, 2018 07:01:36.957 [0x7000003a6000] DEBUG - DVR:Grabber: Cancelling operation for 'Brooklyn Nine-Nine - E18 - Gray Star Mutual' with status cancelled.
Apr 13, 2018 07:01:36.958 [0x7000003a6000] DEBUG - DVR:Grabber: Cancelling operation for 'Brooklyn Nine-Nine - E16 - Nutriboom; DFW' with status cancelled.
What time did you do the EPG Refresh?
and did you capture any logs / during / just after ?
@sa2000 said:
I cannot see any EPG Refresh using 1.12.3.4973 in the logs
The logs cover Apr 13, 2018 from 06:55 am to 07:49 am
No EPG Refresh during this time
and I do see these shows being dropped which I believe is the bug of dropping 8pm to 9pm airings
Apr 13, 2018 07:01:36.957 [0x7000003a6000] DEBUG - DVR:Grabber: Cancelling operation for 'Brooklyn Nine-Nine - E18 - Gray Star Mutual' with status cancelled. Apr 13, 2018 07:01:36.958 [0x7000003a6000] DEBUG - DVR:Grabber: Cancelling operation for 'Brooklyn Nine-Nine - E16 - Nutriboom; DFW' with status cancelled.What time did you do the EPG Refresh?
and did you capture any logs / during / just after ?
I captured logs this morning, right before I uploaded them here.
How much time are the logs supposed to cover? The previous time I uploaded logs covered 11:07am 8th April to 06:30 am 9th April, almost 24 hours. Why would today’s logs only cover this morning?
The cancellation of Brooklyn Nine-Nine was caused by me. I was checking something in the scheduled recording and accidentally clicked “Cancel Recording”. I’ve turned the recording back on.
@steve-holt said:
How much time are the logs supposed to cover? The previous time I uploaded logs covered 11:07am 8th April to 06:30 am 9th April, almost 24 hours. Why would today’s logs only cover this morning?
The cancellation of Brooklyn Nine-Nine was caused by me. I was checking something in the scheduled recording and accidentally clicked “Cancel Recording”. I’ve turned the recording back on.
I think the logs reset when the server refreshes and the current version of PMS crashes a lot. I may be wrong…
@steve-holt said:
@sa2000 said:
I cannot see any EPG Refresh using 1.12.3.4973 in the logs
The logs cover Apr 13, 2018 from 06:55 am to 07:49 am
No EPG Refresh during this time
and I do see these shows being dropped which I believe is the bug of dropping 8pm to 9pm airings
Apr 13, 2018 07:01:36.957 [0x7000003a6000] DEBUG - DVR:Grabber: Cancelling operation for 'Brooklyn Nine-Nine - E18 - Gray Star Mutual' with status cancelled. Apr 13, 2018 07:01:36.958 [0x7000003a6000] DEBUG - DVR:Grabber: Cancelling operation for 'Brooklyn Nine-Nine - E16 - Nutriboom; DFW' with status cancelled.What time did you do the EPG Refresh?
and did you capture any logs / during / just after ?I captured logs this morning, right before I uploaded them here.
How much time are the logs supposed to cover? The previous time I uploaded logs covered 11:07am 8th April to 06:30 am 9th April, almost 24 hours. Why would today’s logs only cover this morning?
20 hours of logs included 9 hours of zero logging
How much they cover depends on activity - there are 6 log files by default with each up to 5Mb of content - and also if server restarts then the last file would be less than 5Mb
You can use the advanced setting LogNumFiles to increase the number of files
See https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/
Suggest you set it to 10 or 40
You can delete the key to go back to default afterwards
@sa2000 said:
How much they cover depends on activity - there are 6 log files by default with each up to 5Mb of content - and also if server restarts then the last file would be less than 5Mb
You can use the advanced setting
LogNumFilesto increase the number of filesSee https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/
Suggest you set it to10or40
You can delete the key to go back to default afterwards
If LogNumFiles isn’t in my preferences file, can I just add it like this?
<key>LogNumFiles</key>
<string>10</string>
@steve-holt said:
@sa2000 said:
How much they cover depends on activity - there are 6 log files by default with each up to 5Mb of content - and also if server restarts then the last file would be less than 5Mb
You can use the advanced setting
LogNumFilesto increase the number of filesSee https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/
Suggest you set it to10or40
You can delete the key to go back to default afterwardsIf
LogNumFilesisn’t in my preferences file, can I just add it like this?<key>LogNumFiles</key> <string>10</string>
It is not a string. Can you see other examples in the preferences where there is an integer
What is the platform?
@sa2000 said:
@steve-holt said:
@sa2000 said:
How much they cover depends on activity - there are 6 log files by default with each up to 5Mb of content - and also if server restarts then the last file would be less than 5Mb
You can use the advanced setting
LogNumFilesto increase the number of filesSee https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/
Suggest you set it to10or40
You can delete the key to go back to default afterwardsIf
LogNumFilesisn’t in my preferences file, can I just add it like this?<key>LogNumFiles</key> <string>10</string>It is not a string. Can you see other examples in the preferences where there is an integer
What is the platform?
This needs to be made settable in the GUI, like the Verbose logging. You can’t rely on users changing the registry or other system areas on other platforms for user level debugging. Next thing you know people will want copies or screen shots of the registry to prove they have done what the vendor asked. VERY bad policy here.
@sa2000 said:
It is not a string. Can you see other examples in the preferences where there is an integer
What is the platform?
Ah, yes. Like this then?
<key>LogNumFiles</key>
<integer>10</integer>
It’s a Mac.
@Smokindog said:
This needs to be made settable in the GUI, like the Verbose logging. You can’t rely on users changing the registry or other system areas on other platforms for user level debugging.
I’d like to second that. I’ve had to some minor editing of plist files before, but most people would have no idea what to do and could easily mess something up.
@steve-holt said:
@sa2000 said:
It is not a string. Can you see other examples in the preferences where there is an integer
What is the platform?
Ah, yes. Like this then?
<key>LogNumFiles</key> <integer>10</integer>It’s a Mac.
Looks ok - if other integer settings have same syntax
@steve-holt said:
@Smokindog said:
This needs to be made settable in the GUI, like the Verbose logging. You can’t rely on users changing the registry or other system areas on other platforms for user level debugging.
I’d like to second that. I’ve had to some minor editing of plist files before, but most people would have no idea what to do and could easily mess something up.
you could use this in terminal
defaults write com.plexapp.plexmediaserver LogNumFiles 10
A restart of the mac may be needed
