Why is Plex determining my movie as 576p instead of 720p?

Apologies if this has been covered, I did a glance over search and didn’t come up with my exact situation. I found one on calling 480p 576p… But not this.

Basically the file I’m playing is 1280x544. It was advertised as a 720p video. The bitrate (if that even matters, I’m a n00b) is 4102 kbps. However, Plex is identifying it as a 576p video. What gives? Is it just some wonky thing with Plex? Or is it A) My video isn’t actually 720p HD… Or B) It is, but Plex is somehow forcing it not to be?

I don’t care if it’s just labeling it wrong, and I’m actually still getting HD video, but if it is forcing me to SD resolution for some reason, then that is a problem I’d like to fix somehow.

I’m sorry if this is a stupid question, just trying to figure it out. Thanks in advance for the info!

Didn’t want that to be a smiley face… Was supposed to be a B with a ) in front of it. Sorry. Didn’t know the forum supported emoticons. Haha.

Not a stupid question - You, I and numerous others have asked ourselves the same question. And yes it has been discussed at length. Take a look at the linked thread - long, but some good info found within.

^^ shot it through the car-wash to remove some storage mung to bring it to the front page again (may be my life’s work).

Now I’m wondering how many of my 720p videos are being identified as 576p. I have so many 576p videos with the current labeling method, I wouldn’t know where to start.

The video that @l88ch3r described at 1280X544 should obviously (in my opinion) be a 720p video, particularly when you consider the width. Doing the math, it appears to be a movie with 2.35 aspect ratio (1280 divided by 544 equals approximately 2.35…) That’s a pretty common aspect ratio for a movie, after you have cropped the black bars as many of us do.

Unfortunately, whatever logic is currently being used to determine resolution doesn’t seem in fact, logical. Sometimes only the vertical resolution is considered, and other times the width seems to be considered as a factor as well. Let’s hope they sort it out with a result most if us can accept.

I try not to look at those figures anymore or I’ll get too nervous :smiley:

@leelynds said:
The video that @l88ch3r described at 1280X544 should obviously (in my opinion) be a 720p video, particularly when you consider the width. Doing the math, it appears to be a movie with 2.35 aspect ratio (1280 divided by 544 equals approximately 2.35…) That’s a pretty common aspect ratio for a movie, after you have cropped the black bars as many of us do.

Agreed, it would be really “super strict” to not allow cropped 720p material to be labeled 720p, especially since 720p and 1080p don’t have the issue of anamorphic settings and are always on square pixels! I mean, there’s no 2.35:1 720p movie with 720 vertical pixels :smiley:

I’m curious to see the XML file of that video just to be sure there are no awkward encoding settings going on, but I doubt it…

@zpaolo11x said:

@leelynds said:
The video that @l88ch3r described at 1280X544 should obviously (in my opinion) be a 720p video, particularly when you consider the width. Doing the math, it appears to be a movie with 2.35 aspect ratio (1280 divided by 544 equals approximately 2.35…) That’s a pretty common aspect ratio for a movie, after you have cropped the black bars as many of us do.

Agreed, it would be really “super strict” to not allow cropped 720p material to be labeled 720p, especially since 720p and 1080p don’t have the issue of anamorphic settings and are always on square pixels! I mean, there’s no 2.35:1 720p movie with 720 vertical pixels :smiley:

I’m curious to see the XML file of that video just to be sure there are no awkward encoding settings going on, but I doubt it…

I could provide that, but I’m not sure it’s something that’s allowed to be posted… I don’t personally know what is contained in an xml file, but the movie itself wasn’t sourced legally, so I hesitate… Unless it doesn’t matter. I’ll post it if it’s ok?

@l88ch3r said:
I could provide that, but I’m not sure it’s something that’s allowed to be posted… I don’t personally know what is contained in an xml file, but the movie itself wasn’t sourced legally, so I hesitate… Unless it doesn’t matter. I’ll post it if it’s ok?

Nothing that hasn’t been seen before, I’m sure. The XML will contain the name of the file, but the rest of the info is stuff that Plex does during its analysis and identification of the movie. Never seen any “private” info myself. :slight_smile:

@l88ch3r said:

I’m curious to see the XML file of that video just to be sure there are no awkward encoding settings going on, but I doubt it…

I could provide that, but I’m not sure it’s something that’s allowed to be posted…

The XML files contains more or less the same data you see in the “info” panel on Plex web interface, you can open the XML file in a text editor (like Notepad++ or even notepad) and strip the data you don’t want to share.

Note:
The forum will react strangely to a raw XML copy and paste - invisible is ‘strange’ and that’s what will happen. lol

When you paste the XML info, highlight it and then select ‘Code’ from the ‘backwards P’ drop down list in the message options. Alternately, change the XML to a .txt file, or pack it up in a zip. A personal favorite of mine is to highlight it and instead of Code, I select ‘Spoiler’ - that way it’s hidden unless someone actually wants to see it.

Note 2:
A perfectly named and structured item is a source of pride to it’s user. Be proud. Plex works best when items are named and structured correctly. If you can’t be bothered and also can’t take criticism - edit out that horrific name and path. We’ll get that in your log files later when Plex has blown up and stops working - forcing you to ask for help.

:slight_smile: