Why is Plex Music Playback So Bad?

Plex Players Streaming Devices
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Server Version#: 4.125.1
Player Version#:10.6.0.5141
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Plex is great on movies, TV shows, general videos, etc., but for plain music audio, I find it very lacking. 9 out of 10 times, I can’t get a song to play without hearing two tracks playing at the same time, one slightly delayed. I can press STOP, and both tracks stop. IT takes five minutes sometimes just to start a track and hear it properly.

I’d be open to some helpful advice. I am running a Windows server: Ryzen 7 3700X w/32GB. The player is an Nvidia Shield Pro.

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That is the version of Plex Web.
Plex Media Server version is further down the page: Settings → Server_Name → General.

Known problem with Android TV clients. Make sure the Plex Android TV app is up to date on the Shield (via Google Play Store app). Some people report the problem is fixed on their systems (see thread).

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Sorry about that. Server is 1.40.2.8395.

Was Jellyfin created off Plex? Jellyfin doesn’t have this issue, but the other parts are not as good as Plex.

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Have you updated the Shield app?

The last entry in the other thread said the problem was fixed in 10.9, and current version is 10.13.

2 Likes
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This is odd because mine reports version 9.1.1 SHIELD Android TV SW version, and it says my device is up to date.

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Apologies, I meant the Plex app on the Shield, not the version of Android TV.

On the Shield, launch the Google Play Store app.

Click on your account icon in the upper right corner.

Select Manage apps & games.

It should show if any updates are available.

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Okay, I got you. You said “Shield” app instead of Plex, so I looked there.

Yes, I found an update, doing now. I thought these updated automatically? Kinda’ weird that I get server update notices for Plex on my Shield, but not for the client.

Sure hope this is the cure. Thanks for your help. I’ll report back my findings if you like.

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OMG, yes! This is much better. Thank you for this.

I wish there was some animation on the play screen, like a spinning CD or something, or the screen changing ever so often.

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