Why won't wont my plex connect to the plex media server?

Server Version#: 1.40.5.8921-836b34c27
Player Version#: 1.100.1.221-94aa83fb

I am super adhd and heavily medicated for pain so it was just easier for me to explain what is going on vs researching cause it hurts my brain… I have the Plex app and the Plex Media Server on my desktop… when I right-click the PLex symbol in the little tray where the time is, I select “open Plex” or I open the app… Regardless of which one I choose, I click your media and I get the message of “add your media to Plex and the get Plex Media Server button” I even ran updates on my computer and still I get the same thing…

This all started when apparently I was signed in for so long and all of a sudden I was not signed in and didnt realize it and I could not remember my sign in info and the forgot option was not helpful at all btw…

So here I am.

If you forgot the access credentiuals of your old plex.tv account, you need to make your server forget about them – so you can re-claim it using your new credentials (those which you used to post in this here forum).

The procedure is described in here: You need to reclaim your server, but don't dare to touch the Windows Registry


If your old plex.tv account had a lifetime Plex Pass on it, I recommend you to contact Plex Billing Support instead: https://www.plex.tv/contact/?option=plex-pass-billing