I can connect to localhost Plex server, I can login and access the home page, settings, etc.
But when I go to add media I get this message to “Get the plex media server” which is obviously installed.
I reinstalled the latest versions, waited a few months for more updates and installed those, googled up and down, couldn’t find any solution.
It broke for me about 6 months or so ago, used to work just fine.
Halp?
Server Version#: latest
Player Version#: didn’t get there
Anyone?
Which MacOS version?
MacOS 10.14.6
help?
is this a new server on this machine or was one previously installed? have you ever had another account?
I had Plex installed about 1 year ago, it worked fine, until one moment when it didn’t.
I tried to debug, I updated everything, created a new user using the admin account, tried to use that to add media, nothing. I abandoned it thinking it was a bug.
Now, a few months later (4-5), tried again, updated everything again, some thing.
maybe it’s worth noting that even a longer while ago, I had another machine with plex installed and it worked fine.
This often means that the instance of Plex running on your machine is “claimed” by a different account than what you have logged in as.
If you know that other account info, you can try logging in to Plex with it.
Otherwise you can re-claim the Plex Server.
So I followed the steps in that document (closed plex, deleted the 4 entries using the terminal), started plex again, went to http://127.0.0.1:32400/web, where I saw this new entry with an exclamation.
On it, got this, and clicked Claim now
On this page
Went home, where now I have ths new entry that I normally don’t see (Cosin macbook)
But when I click it, I see only this
I repeated the process 2 times, same results
You can look in the logs to see what account the server signs it self into when it starts up.
What I would do is
com.plexapp.plexmediaserver.plist fileThis topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
