Why won't wont my plex connect to the plex media server?

If you forgot the access credentiuals of your old plex.tv account, you need to make your server forget about them – so you can re-claim it using your new credentials (those which you used to post in this here forum).

The procedure is described in here: You need to reclaim your server, but don't dare to touch the Windows Registry


If your old plex.tv account had a lifetime Plex Pass on it, I recommend you to contact Plex Billing Support instead: https://www.plex.tv/contact/?option=plex-pass-billing

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