Why would fix match or unmatch not even populate as an option

plex 1 plex 2
The tv series is suppose to be the The Chosen all the file names don’t match any of the episodes and i can’t fix it. Why doesn’t every single entry into plex have the match or unmatch option and what causes something not to have it?

The Chosen - right The Chosen - wrong.PNG

Left: You’re trying to Fix Match at the Season level… won’t work. Only works at the Show level, shown on the right.

The only level you can use fix match is at the season level it doesn’t show up any other way. There is nothing anybody can tell me to make the Fix Match or unmatch magically appear if it didn’t populate originally so i need plex to fix this in the next update if this isn’t how to get it done can somebody tell me how u submit fixes for server updates to plex?

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You are seeing Fix Match for Seasons? You shouldn’t be. It’s only available for the Show, not Seasons or Episodes.

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