WinTV-dualHD not being recognized by Shield TV

The WinTV-dualHD works fine installed on my windows 10 laptop but isn’t being recognized when I have it plugged into my Shield via USB. Any suggestions?

This has been happening fairly frequently. Nevertheless, I’m still able to watch live tv. I find stopping the server then restarting it via the settings usually works.

I can’t even get that far…the searching function doesn’t find anything!

This has been resolved. I was missing a crucial Plex update. Thanks for everyone’s help!