Hello, so going along with this and this is what it outputs, some kind of permission issue it seems:
[alex@BigNasX share]$ $(getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path)/plex.sh restart
Plex Media Server hasn't been enabled or started...
/share/CACHEDEV2_DATA/.qpkg/PlexMediaServer/plex.sh: line 25: /share/CACHEDEV2_DATA/.qpkg/PlexMediaServer/etc/ld-musl-x86_64.path: No such file or directory
/share/CACHEDEV2_DATA/.qpkg/PlexMediaServer/plex.sh: line 165: [: -gt: unary operator expected
Starting Plex Media Server...
[alex@BigNasX share]$ PMS: failure detected. Read/write access is required for path: /share/CACHEDEV2_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server
I mean you created that thread for my question and someone else hijacked it, so not really my question being answered yet but okay here’s my info.
QNAP model TS-231K
QTS version 5.0.0.1891
PMS version 1.25.3.5409 - I also tried to uninstall, and manual-reinstall with two older versions, 1.25.2.5319 and 1.25.1.5286, to see if that would fix it, and they all had the same issue of it not starting up the server, I assume for the same permission issue.
I disabled the admin user months ago due to many failed attempts from the internet of trying to access my server, so it didn’t start when I disabled admin user. Should I enabled the admin and try to install it instead while logged in from admin?
Okay, so uninstalled PMS, and reinstalled it from the admin account. Same thing happening. I also tried to just stop and start PMS, and same results of it not working right still. A side note, I ought to mention is after I uninstall it, it will not properly install from the App Center list, I only can install it manually via the qkpg since this started, which from the sound of it is all to do with the permissions the whole time.
Okay, I’m trying to access that folder and make it to the “/etc”, however I’m not super knowledgeable with ssh commands to access the config. I see with ls command that there’s a folder called “config@” but i can’t access it via “cd /config” nor “cd /config@” I even tried “cd /config\@” but it just keeps saying “-sh: cd: /config: No such file or directory”. I’m not sure if there’s some special command to access that folder?
Okay, thanks for your attempted help still. I might just back up my QNAP data to other hard drives and reset the device to factory, because I use plex daily before this happened and it’s a PIA not having it working.
I thought I’d respond that doing a factory reset, without deleting the data itself, did fix the issue and I’m now able to use plex media server again properly. It’s barely a fix so much as a last resort, but it worked without having to restore my data from the backups I made.
