Wrong Aspect Ratio Displyed

General Discussions
1

Hi, I have a Nvidia shield running PMS & have been ripping my own blu rays / DVDs for a while now without issue, I came to 1 particular show yesterday noticed things arent right…

The source was from PAL DVD 16:9 720x576
The conversion is 16:9 576P

if i view the file via chrome browser its fine, correct aspect is displayed.
If played back via PS4 Plex app is perfectly fine.

If played back via android phone app or Nvidia shield plex apps its displayed as 4:3

All apps mention are on their latest official respective versions

the xml info if it helps

I`m not sure if this goes as a PMS bug, or the player itself?

cheers.
..In all cases here its being Direct Played, so nothing is trancoded etc

2

Could this be your issue: https://forums.plex.tv/discussion/222656/not-answered-all-files-with-the-original-display-aspect-ratio-tag-play-at-wrong-resolution#latest

3

I dont think so, it does playback at the correct resolution (576P) just with a 4:3 Aspect Ratio, when the media is scanned is 16:9, Plex seems to see that also.

If it helps I attatch the episode.

Thanks.

4

Any ideas?

Cheers.