Wrong file issue

I have just set up a Plex server in the past week or so. I am running into an issue. I see folks have problems with naming, but I am not sure this is it. I did check the naming conventions first.

I will have a Movie in a folder. Let’s call it Finding Nemo. In that folder on my desktop, is a file that plays that movie. However, in Plex, it says finding Nemo, but plays Toy Story 2 When I try to fix the match, it changes to Big Hero 6, but still plays Toy Story 2. When I go to the Big Hero 6 folder, It shows Toy Story 2 and plays Toy Story 2. Back on the good old desktop, the file in that Big Hero 6 folder plays Big Hero 6. I am completely confused now after thinking I’d found the best program ever.

the Big Hero 6 folder where? are you in folder view? when getting info where does it say file is?

You should have a main movie folder on your computer with all your movies in it (each movie should have it’s own folder for best results).

the movie library should point to your main movie folder (can be more than one if you have them spread across drives or something)

Screenshot_1_10_19__1_08_PM

Thanks for the response! I have our media split up into folders for my daughter, my wife and myself.

That is my daughters folder. Here is in side the Big Hero 6 folder

And here is that same folder on my desktop

Sorry for multiple posts. As a new user, I can only put one picture in a post.

What Type of file is that big hero 6 (2014)? Is it an MP4 or M4V?

Judging by this screen shot, I think you should read:

https://support.plex.tv/articles/200381023-naming-movie-files/
https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/

It looks like you are mixing Movies and TV Shows (e.g. Big Hero 6 and Ducktales Complete Series) inside an “Other Video” library. You will continue to have issues if organise your media in this way, split them into separate libraries.

An “Other Videos” should not care about filenames which is why many use them with folder view. So it should not matter if there is a mix of TV and movies. I would use a movie and tv libraries myself but nothing wrong with what he is doing.

I asked about MP4 because an other video library can still read embedded info in an MP4 of local media assets enabled and prioritized. I know it is a stretch that the file would have embedded data for a completely different movie. But just want to rule out the simple stuff.

Edit. Actually I just re-read the OP. Missed that it is actually playing toy story as well. When getting info for file in Plex what path does it show?

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