Xbox 360 and 5.1 Surround Sound Audio



Why does the PLEX app for Xbox 360 not support surround sound? Consider the following:

  • I have a .wmv file with a WMA Pro 5.1 audio stream (validated through mediainfo).
  • The media file displays as 720p WMA Pro 5.1 in the Plex App on the XBox 360.
  • English (WMA pro 5.1) is displayed as the audio format when playing the media file in PLEX.

PLEX continues to play the media file in 2.1 audio only. I can take the same exact file, put it on a USB stick and plug it directly into the Xbox and the media file plays in full surround sound as expected.

Why does the PLEX app not play the file in 5.1 audio?


I'm also looking for a solution. I recently upgraded my audio system from a multi-channel amp to a full HDMI receiver, meaning all of my sound is being routed through HDMI only. I'm considering trying an optical cable (as it was set up that way before) and see if the receiver can pull 5.1 audio that way, as I know I was getting 5.1 in the past. I want to determine if it is a factor of the new cabling situation, or a recent software update from Plex.


Have you had any luck with this? I recently changed TV's but not audio receiver, and lost audio when running the Plex app on the Xbox 360. No issues on my Xbox One, though.


The Plex for Xbox 360 app does not output 5.1 surround sound audio and is limited to 2.0 stereo output.

Suggested solution, get a Roku or Xbox One.