So With the new Updates to the Xbox One, it started doing some weird things with the trailers. First It started playing trailers for old movies I didn’t have. At that time, I had my settings set to play trailers from movies in my library and new and upcoming movies in theaters. So, I disabled the new and upcoming movies in theaters. Now it won’t play any trailers and won’t play the pre-roll. Even if I set the settings to play just the pre-roll.
I checked the trailers from my Android app and they play just fine from there. It’s only on the Xbox one app.
I thought I may have been still using the preview version. So, I tried to opt out and I couldn’t find it in settings. I uninstalled and reinstalled the app and I am still getting the same issue.
FYI, I have all the online data sources disabled in my library and it still shows the plex label when I got to more. The older movies trailers it was playing before seemed to be from movies in the Plex Online data source.
Server Version#: 1.20.3.3483
Player Version#: (Client Version: 5.3.1, Platform Version: 10.0.19041.4981)
Update: I discovered I was using the Xbox One Early Access. When I turned that off, then it started playing the Movie Trailers Correctly.
